Les moyens d’avancer

Once mostly deployed in medium and large businesses for their efficiency, unified communications solutions are becoming a key tool for smaller businesses as well. Happy employees and better service for customers: what more can you ask for? You don’t need to have hundreds of lines to manage in order to enjoy the positive effects of […]

Large and small businesses alike need to secure their mobile devices, whether to avoid damage, protect the information they contain, or maintain the integrity of their IT network. Here are five good practices to adopt.

The “smart city” concept is often used to talk about municipalities of the future. But metropolises around the world are already laying claim to that status today. In Québec, several cities have started deploying such projects. Fuelled by big data and the Internet of things, smart cities are cutting-edge ecosystems that are also created to […]

Setting up an IoT solution within a company enables the optimization of operations, the improvement of employee productivity, and the enhancement of its products and services. However, errors made during the process can come back to haunt you later. Here are a few pitfalls to avoid. Short-term thinking A common mistake with the Internet of […]

The coming years will be full of challenges, but one of them is already making its presence felt: the labour shortage. This issue affects a number of industries, the hospitality industry being just one among them. But connected devices that are able to optimize guests’ comfort, ensure quick check-in, and lighten the load for employees may help remedy the reduction in manpower.

This article is part of the How to Get Ahead series, an initiative from the team at Videotron Business to help companies improve their performance given recent needs for rapid transformations that require effective, flexible, and profitable solutions. Here we present a few ideas that are both realistic and relevant! Customer service centres, call centres, […]

The bar and restaurant industry has been one of the hardest hit during the pandemic. There is a glimmer of hope on the horizon, however. Starting November 1st, the easing of sanitary measures announced by the government will enable establishments to welcome a greater number of customers. Bar and restaurant owners are nonetheless left to contend with the increasing cost of food and an especially difficult labour shortage. Thankfully, there are some technological solutions to help them rise to the challenge.