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Les moyens d’avancer

The Internet of Things for the hospitality industry
The coming years will be full of challenges, but one of them is already making its presence felt: the labour shortage. This issue affects a number of industries, the hospitality industry being just one among them. But connected devices that are able to optimize guests’ comfort, ensure quick check-in, and lighten the load for employees may help remedy the reduction in manpower.
Teleworking and customer service: are your solutions cost-effective and secure?
This article is part of the How to Get Ahead series, an initiative from the team at Videotron Business to help companies improve their performance given recent needs for rapid transformations that require effective, flexible, and profitable solutions. Here we present a few ideas that are both realistic and relevant! Customer service centres, call centres, […]