Bring your own device
Switch to Videotron and keep your device—now that’s infinitely better. 1
Want to upgrade to lightning-fast Videotron service and keep the phone you have now? Activate your mobile device with Videotron Business Solutions and get 25% off your business’ monthly plan.
1 MONTH FREE *
with any plan valued at $69.95 or higher
Want your current device to run on the Videotron network AND get a discount?
Take the following steps and save!
Check and see if your device is compatible using the section below.
Most devices will display the IMEI (INTERNATIONAL MOBILE EQUIPMENT IDENTITY) number on-screen when you dial *#06#.
- Turn off your device.
- Remove the back cover of the device as well as the battery.
- The IMEI number should be written on a white sticker under the battery.
That's why we use and contribute to the Canadian Wireless Telecommunications Association’s National Blacklist of Wireless Devices Reported Lost or Stolen.
If your device appears on the lost or stolen list, you won’t be able to use the Videotron network.
Most mobile service providers lock devices so they only work on their network. Ask your current service provider, or a third party, to unlock your phone for you.
Once unlocked, your mobile devices will be able to connect to the Videotron network and your business can start enjoying our mobile services.
Not sure if your device is compatible with our network? Ask your representative, he or she will be happy to look into it for you and answer all of your questions.
Once we determine that your device is compatibile, your representative can activate your new line and configure your device to make sure it works perfectly.