A partner for local businesses
ENSURE YOUR BUSINESS CONTINUITYThe current situation is causing Québec businesses’ needs to evolve quickly and challenges to multiply. At Videotron Business and Fibrenoire, we are committed to supporting all our customers as they need to ensure their business continuity. Discover the various measures, offers, and solutions we have implemented to help businesses of all kinds across Québec—big and small—rise to the challenges that come with our new reality.
Are your employees working from home?
Discover our various collaborative solutions that will help increase your team’s productivity. Our solutions are all simple and secure, and allow your entire team to stay connected, whether they are working out of the office or from home. Our professional features include teleconferencing, chatting, collaborative tools, and a single phone number for all your devices. Working from home has never been this easy, professional, or efficient!
Different solutions are available:
- Unified communications from home
- Applicative and mobile solutions
- Business Internet connection installed in your employees’ homes
Want a safe return to work, all while respecting the privacy of your employees?
Created and made entirely in Québec, the Radius wristband physically alerts employees in close proximity using vibrations and lights. The wristband’s management settings allow you to trace past interactions and take preventive measures in the event one of your employee’s tests positive for COVID-19.
- Respect of privacy
- A simple and durable solution
- 100% autonomous deployment and management
Experts at your serviceLooking for telecommunication solutions adapted to your company’s new reality?
No matter the size of your business, or the industry you work in, our team of Videotron Business and Fibrenoire experts is always available to exchange with you (call, text, virtual meeting, or in person). If you would like one of our experts to meet you in your office, we will ensure everything is done in compliance with the current hygiene and social physical distancing measures. Our experts are here to support you and ensure your telecommunication solutions are optimized for the relaunch of your business.
Deployment of customized solutionsIs your company evolving? Are you looking for a telecommunications partner who looks to the future?
Whether you want to increase your bandwidth in just a few hours or deploy an evolutionary and customized infrastructure, you can trust Fibrenoire’s expert-advice approach. Geeks who speak your language, who understand your reality, are there to analyze and break down your procedures, shatter the status quo, and help make sure your business has a leg up over the competition. A team that is 100% committed to your reality and ready to help establish the optimal strategy for your business.
CybersecurityDoes the current teleworking situation lead you to question your company’s cybersecurity system?
More and more companies are beginning to have access to apps and/or services that host data outside their company’s periphery. With over 20 billion connected objects and the rising trend of working from home, companies need to protect their professional digital identity in order to avoid falling prey to security breaches. Our experts are here to guide you; whether you require a virtual or private security solution for your business environment, or if you want to take advantage of our cloud-computing solutions, just reach out.
Wi-Fi ProAre the current health and safety measures negatively impacting your customer experience?
Over the past few months, you have had to work even harder in order to deliver an experience at the height of your customers’ expectations. Business-grade Wi-Fi could help you maximize these efforts. Whether you want to offer Wi-Fi to customers waiting outside your place of business, entertain them on your terrace, or analyze and understand the impact current measures have on your store traffic, our Wi-Fi Pro solution ensures unrivalled performance and an optimized customer experience.
Bring your own device plans
Looking for an economical and flexible Mobile solution for your employees?
Give them the option to keep their current device and save each month, agreement-free. All you need to do is connect their devices to the Videotron network and start enjoying significant savings each month! Plus, our FlexGo data tiers let you go over your data limit without worrying about nasty surprises—just pay $5 for every 2 Gb of excess data.
Starting at only $45, these plans include:
- Between 2 and 20 Gb of Canada-wide data
- Unlimited calls anywhere in Canada
- Unlimited calls to the United States
Unified cloud communications
Want to experience the benefits of VoIP telephony within your company, for free?
Unified cloud communications are collaborative tools that offer loads of options, including audio calling, teleconferencing, screen sharing, chatting, presence indicator, and several features that are popular and useful in the current context. The solution also provides access to the best communication thanks to a single number, whatever the device used, be it at the office, on the road, or while teleworking.
Thanks to a partnership with Cisco, the solution is offered free of charge for new customers until the end of August. Our existing customers can call us to add this solution to their current package for free. Deployment in a few hours and support included.
Tired of surprise data overage fees?
Now more than ever, we interact with others by phone. Thanks to FlexGo’s data tiers, you and your employees can exceed your data limits for a very low cost. This economical, simple, unique solution is offered on all Canada Business Mobile plans and is compatible with the Bring Your Own Device plan. It’s so easy: an additional $5 will be added to your bill for each additional 2 Gb of data used.
Le GuichetAs your partner, we are always hard at work to help take your business to the next level. Right now, we’re giving all our customers an exclusive $250 credit to be used on the new Le Guichet advertising platform, which will help you stand out as you resume your activities. You can use the platform to buy digital media to broadcast your ad campaigns, promote your products, and reach your targets on local media. This is an entirely self-serve platform. You can change the budget and target for your campaigns any time, and analyze the results in real time.
Your promotional code will be sent by email. Please make sure that you have provided the correct email address in your Customer Centre and that your communication preferences are set properly in order to receive the code.