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Solutions for businesses

Manage your account remotely, with the Business Customer Centre

7 Jun 2017

By Vidéotron Affaires
Videotron Business

It’s imperative that you properly manage your telecommunications account. And yet, it’s not always easy to find the time to do so when you’re busy taking calls from customers, scheduling appointments and managing your day-to-day operations. That’s why Videotron Business Solutions has created an online tool that’s simple to use and that makes managing your account a breeze. Introducing the Business Customer Centre.


Access your account whenever you want
Want to manage your business when you want, wherever you want? From now on, you can manage your account remotely, at the time that suits you best. With the Business Customer Centre you can:

  • Access your account information, like invoicing and preauthorized payments;
  • Receive your voicemail messages by email (on your mobile or computer);
  • View your Internet history on your mobile devices or desktop computers;
  • Check out the TV channel guide;
  • Reset your voicemail personal identification number (PIN);
  • Access Videotron’s Webmail, etc.

Online billing
Say goodbye to filing stacks of papers! By signing up for online billing (accessible via the Business Customer Centre), you’ll start receiving your monthly invoice by email, plus you’ll be able to view your invoices from the past three years. Such an easy and practical way to keep your documents organized. And on top of all that, you’ll be doing your part for the environment!


Delegating your account management
The Business Customer Centre lets you delegate the management of certain aspects of your account to members of your personnel. Thanks to our personalized access option, you can authorize one member of your team to view your account statements, without granting them access to preauthorized credit card payment information, and entrust another member of your team with monitoring your company’s data usage. The possibilities are almost endless. Start by signing up today! 


With the Business Customer Centre, managing your account is more flexible than ever and completely adaptable to your needs. Our Customer Service representatives are always happy to help. If you want to know more about this new tool, or if you wish to sign up for remote account management, go to Videotron’s Business website and click on the Business Customer Centre section.
 

About the author(s)

Videotron Business

Associated Subjects

MEV Business customer centre