Coolpad Snap

Coolpad Snap delivers a simple, easy-to-use communication experience. Enjoy voice and text messaging and LTE coverage, so you can stay in touch with your family and friends.

Coolpad Snap - Marketing 1

Stay connected on the go

Coolpad Snap delivers a simple, easy-to-use communication experience. Enjoy voice and text messaging and LTE coverage, so you can stay in touch with friends and family.

Key features

2 MP rear camera

Expandable memory up to 32 Gb

2.8” QVGA Display

Wi-Fi connectivity

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All the Basics and More

A simple communication experience with everything you need to call, text, take photos, set calendar appointments and reminders, plus a dual mic for enhanced audio quality.
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Simple Navigation

A bright screen, large keypad, and dedicated camera and shortcut keys, make the Coolpad Snap easy to use.
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Convenient Flip Design

The convenient flip design protects against accidental calls, while the external screen lets you easily view messages and alerts.
What's in the box - White

What's in the box

  • Device
  • Charger
  • Cable
  • Quick Start guide


Hearing aid compatible (HAC): Yes


T911 service compatible: Yes

Handsfree speaker: Yes


Battery: 1390 mAh removable


Rear camera: 2 MP

Video camera: 720p


2G frequencies: 850 /900 /1800 /1900

3G frequencies: 850 /900 /1700-2100 /1900

Bluetooth: 4.2

LTE frequencies: 2 /4 /5 /12 /66 /71

Maximum speed: 5,76 Mbps

Near Field Communication (NFC): No

SIM card format: nano Sim

USB: Micro USB

VoLTE with Videotron: Yes

Wi-Fi Calling with Videotron: No

Wi-Fi: 802.11 b/g/n


Height: 109.1 mm

Thickness: 18.9 mm

Weight: 122.9 g

Width: 55.5 mm


Cable: Yes

Charger: Yes

Earphones: No

Instructions: Yes

Other: -


External memory: Up to 32 GB

Internal memory: 4 GB + 512 Mo (RAM)


Operating system: Android AOSP


Accelerometer: Yes

Compass: Yes

FM radio: Yes

GPS: Yes


Processor: Qualcomm Snapdragon 210


Resolution: 320 x 240 & 16 x 128 px

Screen type: LCD

Size (diagonal in inches): 2.8 & 1.38 in

About our cell phone plans

Phone trade-in program

Get up to $500 in credit when you trade in your old phone.
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Free Wi-Fi Calling

Talk and text for free when you travel thanks to Wi-Fi Calling.*
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Quality network coverage

Take advantage of an ultravast and reliable network across Canada in LTE and progressively in 5G for increased efficiency.
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Videotron PLUS

This privilege program gives you access to VIP events, exclusive contests and generous offers.
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Club illico mobile included

Access a host of movies, series and youth content with Club illico mobile included in our All-Inclusive Mobile plans.

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FAQ about mobile phones and Mobile Service

If you are a new Mobile client and you get your phone from one of our stores, your service is automatically activated. If you get your phone by mail and want to receive calls on your new phone before the system does so automatically, you may finalize the activation of your mobile phone by calling 1 877 477-5757 or accessing the “Complete your mobile service activation” functionality in the Mobile section of the Customer Centre. 

If you already are a Mobile customer with another provider, you must request a number transfer from that provider. See the procedure 

If you have a new phone number, insert the SIM card into your mobile device and it will activate automatically. 

If you are keeping your current phone number, insert the SIM card into your mobile device and call our toll-free automated activation service: 1 833 657-5507. 

More details about SIM card 

If you’re not entirely satisfied with your phone, it can be returned within 30 days of purchase. 

The device must be in "new" condition with all components, manuals and original packaging. The battery is considered as essential part of the mobile equipment. In order to benefit from the 30-day guarantee, any gift or bonus offered with the purchase must also be returned in like-new condition. SIM cards removed from packaging or activated cannot be returned. For the device, no exchange can be accepted. 

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