Wi-Fi pods: for optimal connection throughout the home

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Wi-Fi pods to extend your signal range

You can install Wi-Fi pods to get better coverage, when needed. Combined with the Helix Fi gateway, they provide improved stability and better connectivity throughout your home.

Simply plug the Wi-Fi pods into your wall outlets to extend your signal range to the most remote locations. You can count on a reliable Wi-Fi connection for entertainment or work, whether in a corner of the bedroom, in the basement or on the patio.

checkmark Quick self-installation and easy management with the Helix Fi app  

checkmark Creation of a mesh Wi-Fi network that extends the coverage beyond the Helix Fi gateway’s usual range

checkmark Continuous monitoring of the Wi-Fi activity and network conditions to optimize each device’s connection

checkmark Automatic switching to the best connection with the highest bandwidth
 

ADDING WI-FI PODS

Unit Price: $5/month for 24 months
or $120 in a single payment*

Wi-Fi pod technical specifications

Width : 9,6 cm
Height : 8,7 cm
Depth : 3,6 cm

Colour: white
QCA4019 – Dakota – Main Soc
QCA9994 – Cascade – 4x4 5 GHz Wi-Fi
Bluetooth LE 4.0

2 x 1 Gbps Ethernet port
1 status LED
Direct power supply 100-240VAC, 50-60Hz
Radio output power :
5GHz - 15dBm 2x2ac MCS7
2.4Ghz – 13dBm 2x2 MCS7

Tri-band technology:
4x4 MIMO 802.11a/n/ac 5Ghz Radio 1
2x2 MIMO 802.11a/n/ac 5Ghz Radio 2
2x2 MIMO 802.11b/g/n 2.4GHz
5Ghz Mu-MIMO with beamforming
Channel support 20, 40MHz and 5GHz

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2 Ethernet ports
You can connect devices directly to your Wi-Fi pods. A wired connection helps stabilize the connection, if need be.

2 Status LEDs
Indicator light that shows the pod’s status.
 

Wi-Fi pods for all types of homes

For a one or two-story home with three to four bedrooms or to meet specific needs, you may need one pod to stabilize your Internet connection and avoid signal loss in the rooms furthest from the Helix Fi gateway. For example, a pod connected in your kitchen could extend your coverage to reach the adjacent patio.

To fully cover a very large house with five bedrooms or more, you may need two pods, depending on dimensions, the thickness of the walls and the materials they are made of.
 

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Quick and easy installation of Wi-Fi pods

Installing and activating the pods is very simple and takes only about 15 minutes. Simply open the Helix Fi app, plug a pod into a wall outlet, and then follow the steps on your mobile phone to connect the pod to your Helix Fi gateway and activate it.

Frequently asked questions about Wi-Fi pods

The pods extend your Wi-Fi network to the areas furthest from your Helix Fi gateway to eliminate dead areas and create a uniform coverage across the house to keep you connected when you change rooms.

You have everything to gain from installing pods if you see that the Wi-Fi signal is weak or intermittent in some rooms in your home. 

No, the pods are optional. Many homes only need the Helix Fi gateway to enjoy optimal Wi-Fi coverage. If some rooms in your home have a Wi-Fi signal that is too weak, pods provide the perfect solution by extending your coverage to serve these areas.

You must first subscribe to a Helix plan online or in-store. Then, if you find that you need to expand your coverage, you can purchase one or more Wi-Fi pods in My Account, in the Services and Equipment section. You will receive them in the mail and will be able to easily install them yourself using the Helix Fi app.

Pods are sold individually, as the recommended number of pods varies depending on factors such as the size of your home, the building materials used and the location of your Helix Fi gateway.

No. Installing the pods is easy and takes approximately 15 minutes. Simply plug the pods into a wall outlet, connect them to your Helix Fi gateway and activate them with the Helix Fi application.

See installation procedure

No. Pods are designed for indoor installation only. To extend Wi-Fi coverage to an outdoor area adjacent to your home, plug a pod indoors into the wall outlet closest to the outdoor area to which you wish to extend your Wi-Fi coverage.

Helix Internet Plans

Conditions

Helix technology is available or exclusively available in some regions.

* Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of 120$ or an instalment plan of 5$/month for 24 months. Taxes not included. Taxes on equipment purchased through an instalment payment plan must be paid in full upon purchase.