Access the Customer Centre

Videotron

Manage your Mobility, illico TV, Internet and Home Phone services

  • View your bills
  • Monitor your Mobility and Internet data usage
  • Add Data Add-ons
Sign in
Logo Helix

Access My Helix Account

Helix

View your Helix services and equipment

  • View your bills
  • Change your channel lineup
  • Manage your personal information
Sign in Discover Helix
Logo Helix

Access My Helix Account

Helix

View your Helix services and equipment

  • View your bills
  • Change your channel lineup
  • Manage your personal information
Sign in Discover Helix

What can I do in My Account?

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Pay your Helix bill

Make pre-authorized payments or bank transfers: it’s easy, convenient and fast!

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View your balance

View all your Helix services and equipment together. This way, you’re in charge of your experience.

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Change your services

You can select your TV channels, record your content in the cloud... And more!

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Manage your communication preferences

Choose your type of notifications for each of your services: email or text messaging.

Les applications mobiles Helix

Icon Helix

Helix

Watch Live TV channels and your recordings remotely, and access a wide selection of On Demand content.1

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Helix Fi

Manage and customize all your home’s connections, even remotely.

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How to sign up for Helix?

  1. Shop for your package.
  2. Purchase your equipment

Discover your personalized offers