Access the Customer Centre

Videotron

Manage your Mobility, illico TV, Internet and Home Phone services

  • View your bills
  • Monitor your Mobility and Internet data usage
  • Add Data Add-ons
Sign in
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Access My Account

Helix

View your Helix services and equipment

  • View your bills
  • Change your channel lineup
  • Manage your personal information
Sign in Discover Helix
Logo Helix

Access My Account

Helix

View your Helix services and equipment

  • View your bills
  • Change your channel lineup
  • Manage your personal information
Sign in Discover Helix

What can I do in the Customer Centre and My Account?

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Pay your invoice

Make pre-authorized payments or bank transfers: it’s easy, convenient and fast!

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View your balance

View all your services and equipment together. This way, you’re in charge of your experience.

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Change your services

You can select your TV channels, monitor your Internet… And more!

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Manage your communication preferences

Choose your type of notifications for each of your services: email or text messaging.