Access the Customer Centre

Videotron

For other Videotron services, login to the Customer Centre to :

  • Manage your Mobility, illico TV, Internet and Home Phone services
  • View your invoices
  • Monitor your Mobility and Internet data usage
  • Add Data Add-ons
  • And much more!
SIGN IN
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Access My Account

Helix

For Helix services, login to My Account to :

  • View your Helix services and equipment
  • View your invoices
  • Change your channel lineup
  • Manage your personal information
  • And much more!
SIGN IN Not subscribed yet?
Logo Helix

Access My Account

Helix

For Helix services, login to My Account to :

  • View your Helix services and equipment
  • View your invoices
  • Change your channel lineup
  • Manage your personal information
  • And much more!
SIGN IN Not subscribed yet?

What can I do in the Customer Centre and My Account?

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Pay your invoice

Make pre-authorized payments or bank transfers: it’s easy, convenient and fast!

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View your balance

View all your services and equipment together. This way, you’re in charge of your experience.

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Change your services

You can select your TV channels, monitor your Internet… And more!

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Manage your communication preferences

Choose your type of notifications for each of your services: email or text messaging.