Access the Customer Centre
For other Videotron services, login to the Customer Centre to :
- Manage your Mobility, illico TV, Internet and Home Phone services
- View your invoices
- Monitor your Mobility and Internet data usage
- Add Data Add-ons
- And much more!
Access My Account
For Helix services, login to My Account to :
- View your Helix services and equipment
- View your invoices
- Change your channel lineup
- Manage your personal information
- And much more!
Access My Account
For Helix services, login to My Account to :
- View your Helix services and equipment
- View your invoices
- Change your channel lineup
- Manage your personal information
- And much more!
What can I do in the Customer Centre and My Account?
Pay your invoice
Make pre-authorized payments or bank transfers: it’s easy, convenient and fast!
View your balance
View all your services and equipment together. This way, you’re in charge of your experience.
Change your services
You can select your TV channels, monitor your Internet… And more!
Manage your communication preferences
Choose your type of notifications for each of your services: email or text messaging.