Learn how to
Installing your Helix equipment: what to do before the technician’s visit
To make the assisted installation of your Videotron services as efficient as possible, you can make space for your equipment, make sure you’re there for the technician’s visit and choose your TV channels and passwords in advance.
Frequently asked questions
No. You don't have to be there, just make sure to bring your equipment to your new home. Our technician will disconnect the services at your previous residence.