Popular See our top support articles Helix Accessibility options. How to manage subtitles? . How to enable described video on the Helix TV terminal. Discover Discover the accessibility options on your Helix TV Learn more How to How to manage subtitles? Closed captioning, also known as captions for deaf and hard-of-hearing viewers, is the on-screen transcription of a show’s sound, including dialogue, narration and sound effects. How to enable described video on the Helix TV terminal Video description enables blind or visually impaired persons to get information they would have otherwise missed. Have more questions? Ask the Community Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem. Contact us From your computer or mobile device, enjoy fast, real-time service! Find a store Come and see us in one of our 130 stores and enjoy a unique and safe customer experience.