Get up to $500 when you trade in your old phone.

Mobile phone trade-in program

Trade in your old phone and get a credit when you treat yourself to a new one.

Mobile phone trade-in program

Four steps to get your phone ready for trade-in

Back up your data

Be sure to make a backup of all your personal information.

Reset your phone

Follow the procedures for deleting the contents of your old phone.

Visit a store

Bring in your old phone so that one of our representatives can assess its value.

Purchase your new phone

Sign up for a Videotron mobile plan and earn up to $500 in credit.
What you need to know about phone trade-ins
  • You can exchange only one phone at a time.
  • You must combine your trade-in with a 24-month subscription or renewal of Mobile service.
  • The battery and cover must be included with your phone.
  • Exchange your phone in store
  • Depending on its condition, your phone will either be refurbished, resold or recycled.
How we determine the value of your phone
  • What model is the device?
  • Are the button and touch screen working?
  • Are there any cracks on the screen or case?
  • Can we identify damage from liquids?
  • Are the battery and cover in good condition?
If your device has zero cash value, you can recycle it by dropping it off at any Videotron point of sale.
Give your old phone a 2nd chance.

Depending on its condition, your phone will either be refurbished, resold or recycled. When you recycle, you’re doing your part for future generations.

Learn how you can help:

Learn how to prepare for your trade-in:

Conditions
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