Mobile Device Protection Program
Accidentally dropped your phone in water or cracked its screen? No need to go running for the bag of rice or the toolbox! The manufacturer’s warranty is only limited to electrical and mechanical damage, but you can further protect your device with Videotron’s Mobile Device Protection Program.
Compatible with mobile devices equipped with Android or Windows operating systems.
Android Device value of:
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Benefits of the program
- Your phone is covered for up to 24 months
- In person repair service at a point-of-service or by appointment, as per availability , or via postal service.
- A replacement phone is shipped to you the business day following the service request approval
- You can cancel your Mobile Device Protection Program at any time
- An affordable monthly fee
Program coverage
| MANUFACTURER WARRANTY | VIDEOTRON'S MOBILE DEVICE PROTECTION PLAN | |||
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Basic protection
Manufacturer warranty |
$7 /Montly
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$9 /Montly
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$11 /Montly
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Android Device |
All | Value of $299.99 or less | Value of $300 to $599.99 | Value of $600 or more |
Included |
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Electrical damage* |
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Mechanical damage* |
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Accidental damage |
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Repair service |
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Cracked screen |
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Damage resulting from dropping the phone |
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Water and liquid damage |
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Repairs and replacement |
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After an electrical and mechanical damage* |
Unlimited – 12 months |
Unlimited – 24 months |
Unlimited – 24 months |
Unlimited – 24 months |
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Repair after an accidental damage* |
$79 fee for repair |
$79 fee for repair |
$79 fee for repair |
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Replacement after an accidental damage |
Fees of $99 fee for replacement |
Fees of $179 fee for replacement |
Fees of $249 fee for replacement |
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* Electrical and mechanical damage is covered by the manufacturer's warranty during the first year of coverage.
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Service availability
