Mobile Protection Program

Accidentally dropped your phone in water or cracked its screen? No need to go running for the bag of rice or the toolbox! The manufacturer’s warranty is only limited to electrical and mechanical damage, but you can further protect your device with Videotron’s Mobile Protection Program.

Compatible with:
  • Alcatel PIXI 4
  • Sony Xperia XA1 Ultra
  • Sony Xperia XA1
  • Samsung Galaxy XCover 4
  • Samsung Galaxy S8+
  • Samsung Galaxy S8
  • Samsung Galaxy S7 edge
  • Samsung Galaxy S7
  • Samsung Galaxy Note8
  • Samsung Galaxy J3 2016
  • Samsung Galaxy A5
  • Motorola Moto G5
  • LG X power 2
  • LG V20
  • LG Stylo 3 Plus
  • LG Q6
  • LG K4 (2017)
  • LG G6
  • Huawei P10 Lite
  • Huawei P10
  • Alcatel A50
  • Alcatel Go Flip
Benefits of the program
  • Your phone is covered for up to 24 months
  • A replacement phone is shipped to you the business day following the service request approval
  • You can cancel your Protection Program at any time
  • An affordable monthly fee

Program coverage


Basic protection

Manufacturer’s warranty

Superior protection

Videotron's Mobile Protection Program


Electrical damage

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Mechanical damage

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Accidental damage


Cracked screen


Damage resulting from dropping the phone


Water and liquid damage



Electrical and mechanical damage

Unlimited – 12 months

Unlimited – 24 months

Accidental damage


Up to two replacements in a 12-month period
$79 fee for replacement

Communication options
  • Chat with a representative
  • Call me now
Service availability
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