Mobile Device Protection Program

Accidentally dropped your phone in water or cracked its screen? No need to go running for the bag of rice or the toolbox! The manufacturer’s warranty is only limited to electrical and mechanical damage, but you can further protect your device with Videotron’s Mobile Device Protection Program.

Compatible with mobile devices equipped with Android or Windows operating systems.

Android Device value of:

$299.99 or less
$7 /month
$300 to $599.99
$9 /month
$600.00 or more
$11 /month
Benefits of the program
  • Your phone is covered for up to 24 months
  • In person repair service at a point-of-service or by appointment, as per availability , or via postal service.
  • A replacement phone is shipped to you the business day following the service request approval
  • You can cancel your Mobile Device Protection Program at any time
  • An affordable monthly fee

Program coverage

  MANUFACTURER WARRANTY VIDEOTRON'S MOBILE DEVICE PROTECTION PLAN
 
Basic protection

Manufacturer warranty

$7 /Montly
$9 /Montly
$11 /Montly

Android Device

All Value of $299.99 or less Value of $300 to $599.99 Value of $600 or more

Included

Electrical damage*

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Mechanical damage*

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Accidental damage

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Repair service

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Cracked screen

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Damage resulting from dropping the phone

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Water and liquid damage

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Repairs and replacement

After an electrical and mechanical damage*

Unlimited – 12 months

Unlimited – 24 months

Unlimited – 24 months

Unlimited – 24 months

Repair after an accidental damage*

 

$79 fee for repair

$79 fee for repair

$79 fee for repair

Replacement after an accidental damage

 

Fees of $99 fee for replacement

Fees of $179 fee for replacement

Fees of $249 fee for replacement

* Electrical and mechanical damage is covered by the manufacturer's warranty during the first year of coverage.
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