GET CONNECTED
AS SOON AS
YOU MOVE IN.
You’re moving? Tell us your new address as soon as possible, and we’ll take care of the rest.
Learn more about our preventive measures

Moving day

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How to change your address with us

Notify us.

Have your new address on hand and call our Customer Service department 30 to 45 days prior to your scheduled move.

Unplug everything.

Make sure to bring all your equipment with you to your new address.

Be there for your appointment.

Make sure to be there when our technician visits your new home.
Need assistance? We’ve got your back.
To easily install your Helix equipment, discover our special assisted installation procedure.
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