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How to change your address with us
Notify us.
Have your new address on hand and call our Customer Service department 30 to 45 days prior to your scheduled move.
Unplug everything.
Make sure to bring all your equipment with you to your new address.
Be there for your appointment.
Make sure to be there when our technician visits your new home.
Need assistance? We’ve got your back.
To easily install your Helix equipment, discover our special assisted installation procedure.
Helix gets it, even Internet and TV reinvented.
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