Select a category to find the information you need Travel Calls and Voicemail Setup my services Networks Fees Troubleshooting Billing Mobile Internet User Guide and support for your mobile devices Understand all the features of your mobile devices thanks to our support info and user’s guide, available on the residential Support site. Acces the guides FAQ How to use International Mobile plans?. Which overage caps apply?. How to use VoLTE feature on mobile?. What’s a partner network?. What can I do if my mobile phone is lost or stolen?. We're here to help We mean business Why choose Videotron for your telecommunications solutions? Learn more about us. Contact us Our customer service is dedicated to local businesses. Our advisors will offer you a tailor-made service. Find a store Come and see us in one of our 115 stores and enjoy a unique customer experience.