Select a category to find the information you need Travel Calls and Voicemail Setup my services Networks Fees Troubleshooting Billing User Guide and support for your mobile devices Understand all the features of your mobile devices thanks to our support info and user’s guide, available on the residential Support site. Acces the guides FAQ Which overage caps apply?. What’s a partner network?. What is the Videotron’s LTE Network. How to protect a cell number associated with your account from fraudulent ports?. What can I do if my mobile phone is lost or stolen?. We're here to help We mean business Why choose Videotron for your telecommunications solutions? Learn more about us. Contact us Our customer service is dedicated to local businesses. Our advisors will offer you a tailor-made service. Find a store Come and see us in one of our 130 stores and enjoy a unique customer experience.