Support for your mobile devices

Learn more about how your mobile devices work and discover all our troubleshooting solutions.


User Guide and support for your mobile devices

Understand all the features of your mobile device thanks to our support info and user guides.

  1. Find the search bar Recherche at the top of the page.
  2. Enter Support followed by your device model.

Troubleshooting for my Mobile services

Experiencing problems with your Mobile service? Don't panic. Videotron has a comprehensive troubleshooting section to help you find solutions quickly.

Discover our Troubleshooting section