Mobile phone Learn how to solve the technical problems you may encounter with your mobile phone. Manage the loss or theft of my mobile phone. Repair my broken phone. mobilite icon Good to know Understand all the features of your mobile devices thanks to our support info and user’s guide, available on the residential Support site. Access the guides Calls and Voicemail Learn how to solve problems related to your calls and Voicemail. Warning : Changes will be made to Voicemail starting in April 2023 for Mobility customers. More details. Reset the PIN of my Voicemail. Find more support for calls and Voicemail. Mobile networks Learn how to re-establish a good connection to your mobile network. What are the solutions if there is no mobile network?. Find more support for mobile network. We're here to help We mean business Why choose Videotron for your telecommunications solutions? Learn more about us. Contact us From your computer or mobile device, enjoy fast, real-time service! Find a store Come and see us in one of our 130 stores and enjoy a unique and safe customer experience.