Troubleshooting

Find the right troubleshooting solution for your cell phone issue.

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Mobile phone

Learn how to solve the technical problems you may encounter with your mobile phone.

Manage the loss or theft of my mobile phone.

Repair my broken phone.

Good to know

Understand all the features of your mobile devices thanks to our support info and user’s guide, available on the residential Support site.

Access the guides

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Calls and Voicemail

Learn how to solve problems related to your calls and Voicemail.

Reset the PIN of my Voicemail.

Find more support for calls and Voicemail.

Mobile networks

Learn how to re-establish a good connection to your mobile network.

What are the solutions if there is no mobile network?.

Find more support for mobile network.

We're here to help

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Why choose Videotron Business?

Because we do everything in our power to help our customers focus on what really matters: the success of their business.

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Contact us

Our customer service is dedicated to local businesses. Our advisors will offer you a tailor-made service.

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Find a store

Come see us in one of our 115 stores and enjoy a unique customer experience.