How does Videotron's ultra-fast LTE network work and how can I access it?
In terms of speed, LTE technology varies from one network to another. When Videotron designed its LTE network, it made sure to provide the highest speeds on the market at the time—150 Mbps for downloads and 50 Mbps for uploads. Note that these speeds are based on a theoretical limit and that average speeds for mobile devices usually vary between 20% and 60% of the maximum speed.
To enjoy the fastest possible data transfer rates, you need a category 4 smartphone that’s compatible with our frequency spectrum, as well as an LTE SIM card. Your device may be compatible, but may have a 4G SIM card.
The vast majority of our current customers are able to enjoy the LTE technology. Only a few areas are covered solely by the 4G HSPA+ network.
What are the main advantages of LTE technology?
Basically, LTE technology brings you:
- Much faster download/upload speeds
- Better network response time
- End-to-end IP data transfer
That makes for a much more user-friendly experience with:
- Fluid mobile apps
- Highest video quality possible (HD video uses 30 MB of data for every viewing minute, requiring fast download speeds)
- Quick webpage display
- Ability to share much larger files (i.e. videos)
- Fluid video chatting without interruptions
What speeds does Videotron plan on offering on the LTE network?
When you compare the LTE network with the HSPA+ network, the difference is clear: LTE technology is nearly 3 times faster when downloading and 7 times faster when uploading.
- When downloading: 14 Mbps
- When uploading: 2 Mbps
- When downloading: 35 Mbps
- When uploading: 15 Mbps
Is my LTE device compatible with the 4G HSPA+ and GSM networks?
Most of the devices are compatible with previous generations of network technology, such as HSPA+, HSPA and GSM. This means you can benefit from extended coverage when you are outside an LTE coverage area, in a location where a partner network is available in Québec, the rest of Canada or roaming abroad.
Good to know
It costs the same to browse on the 4G HSPA+ network as it does on the LTE network.
Can I use my own LTE device on the Videotron network?
Yes, you can use your own LTE device. However, you need an LTE SIM card and you must make sure your device is compatible with our network’s frequency spectrum. Videotron primarily uses band IV. Before ordering your SIM card, you should visit a store and speak with a sales associate who will check whether or not your device is compatible with our LTE network.