What is Wi-Fi Calling?
Wi-Fi Calling enables you to make calls and text internationally at no charge through a Wi-Fi network. This service is very convenient if you’re travelling or want to contact a loved one abroad, and enables you to communicate without using apps like Skype, WhatsApp or Messenger.
If you’re abroad and need to contact emergency services, use traditional cellular or telephone services. Don’t use Wi-Fi, because emergency services won’t to pinpoint your geographic location.
How do I use Wi-Fi Calling?
You need to sign up for Wi-Fi Calling to use this service. To do so, make sure you have a compatible phone (for Android, only phones sold by Videotron are compatible), an SIM VoLTE card and the VoLTE feature enabled in your account (you can find this information in your Customer Centre).
Checking your phone’s compatibility with Wi-Fi Calling
Wi-Fi Calling is available on the following phones:
iPhone 13
iPhone 13 mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12
iPhone 12 Pro
iPhone 11
iPhone 11 mini
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
iPhone X
iPhone XR
iPhone XS
iPhone XS Max
Pixel 5
Pixel 4
Pixel 4 XL
Pixel 4a
Pixel 4a (5G)
Mate 20 Pro
P40
P40 Pro
P30
P30 Pro
G7 One
K41S
Velvet
Moto e (2020)
Moto e6
Moto G Power (2021)
Moto G Stylus
Moto G7
Moto G7 Play
Moto Z4
One 5G Ace
One Hyper
Nokia 3.4
Galaxy A8
Galaxy A70
Galaxy A52 5G
Galaxy A50
Galaxy A32 5G
Galaxy A21
Galaxy A20
Galaxy A12
Galaxy A10e
Galaxy A5 (2017)
Galaxy J3 Prime (2017)
Galaxy J3 Top (2018)
Galaxy Note 20 Ultra
Galaxy Note 10+
Galaxy Note 9
Galaxy Note 8
Galaxy S21 5G
Galaxy S21+ 5G
Galaxy S21 Ultra 5G
Galaxy S20 5G
Galaxy S20+ 5G
Galaxy S20 FE 5G
Galaxy S20 Ultra 5G
Galaxy S10
Galaxy S10e
Galaxy S10+
Galaxy S9
Galaxy S9+
Galaxy S8
Galaxy S8+
Galaxy S7
Galaxy S7 Edge
Galaxy Z Flip3 5G
Galaxy Z Flip 5G
Galaxy Z Fold3 5G
Galaxy Z Fold2 5G
20 Pro 5G
Enabling Wi-Fi Calling
- Make sure you have a Wi-Fi connection on your device and that you’re on Videotron’s mobile network.
- Enable Wi-Fi Calling in your mobile device settings.
- Add an emergency address.
- Accept the Terms of Use.
- Once activated, the network’s name will change to Videotron Wi-Fi.
If you want to enable Wi-Fi Calling based on your phone’s model, follow our interactive demos on the devices page.
