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How My Account works
As a Helix customer, learn more about navigating My Account and how to manage your billing, payments, and services. Find out all the details to better understand your agreement and invoice.
How the Customer Centre works
As a customer of services other than Helix, learn more about how to use the Customer Centre to manage your account, billing, and services, or to monitor your Internet usage. Find all the details you need to better understand your agreement and invoice.
Videotron support frequently asked questions
The installation performed by a Videotron technician ensures that your equipment works optimally, so that you can enjoy the best possible experience. It is therefore not recommended to modify anything after the technician’s visit.