Mobile Service fees

Specific fees may be applied to your Videotron Mobile Service depending on your use. Find out more to avoid unexpected charges.

Frequently asked questions

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Pay-per-use charges

Learn more about charges of pay-per-use services to have a full usage control.

Charges of pay-per-use services.
How roaming works.
How long-distance calls work.
How Premium messaging works.
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Data rates

Learn how to control your data usage to get the most of your plan.

Control my mobile data usage .
Mobile Internet traffic management Policy .
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Manage my Mobile plan

Learn how to manage your Mobile plan and limit the risk of over-consumption fees of your services.

Understanding how bonus data works.
Manage my Mobile plan online.
Understanding Take-back credit program .
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Troubleshooting

I can’t purchase Data Add-on .
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Find out how to manage your account and billing

You can fully manage your account and billing through Videotron Customer Centre. Find out how to use it easily to control your services in a better way.

Manage my account and billing

Have more questions?

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Ask the Community

Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem.
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Contact us

Enjoy fast, real-time service, from your computer or mobile device.
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Find a store

Come see us in one of our 115 stores and enjoy a unique customer experience.