How do mobile long-distance calls work?

Québec, Canada, and United States: Long-distance charges in Québec, in Canada (outside Québec), and in the United States are $0.75/min.

International: Consult the international long-distance regular rates list and the list of rates with a plan.

Generally, only the usual airtime charges apply when you receive long-distance calls. However, if you’re outside your local calling area at the time you receive a long-distance call, variable fees apply depending on where you are when you receive the call.

Some long-distance charges may apply, depending on where the calls are made or received:

• If you’re at home or elsewhere within your local calling area, your outgoing calls may be considered long-distance depending on the destination you are calling.
• If you’re travelling outside your local calling area, your incoming and outgoing calls may be considered long-distance depending on the destination you are calling.

Is it included in my plan?

All our Mobile plans include unlimited long-distance calls between Videotron Mobility and Home Phone subscribers.

Most of our Mobile plans also include unlimited long-distance calls within the coverage area (Québec and Canada, or Canada and the United States). Consult the Pay-per-use services section of your invoice and look for the Canada included minutes or Canada-U.S. included minutes line.

Not sure what is included in your Mobile plan? Contact our Customer Service to get all the details.
 

Forwarding an incoming call from another number to your mobile

Long-distance charges apply if you pick up the call outside your local calling area.

Forwarding an outgoing call from your mobile to another number

If you forward calls to a number outside your local calling area, long-distance charges will apply if someone answers the call or the caller leaves a voice message.

Learn more about Call Forwarding.

If you listen to your voice messages from your local calling area, no long-distance charges apply. However, if you listen to them outside your local calling area, long-distance charges will apply.