Changing my services

Find the most common service changes in one place, including those you can make online.

television

TV

Learn how to change your channels, modify your TV package, or add equipment.

Changing my channels.

Modifying my TV package.

Adding Helix equipment.

Changing the recording capacity or adding it.

Mobility

Mobile

Learn how to manage your data, use your mobile device while travelling, and set up your voicemail.

Change your cell phone.

Monitoring your mobile data usage .

Adding a Mobile Data Add-on .

Activating the Daily Traveller Pass .

Setting up your Voicemail .

Internet

Learn how to change your plan or manage your Internet data usage.

Changing my Helix Internet plan .

Monitoring my Internet usage .

Adding an Internet Data Add-on .

picto telephone

Home Phone

See the procedure for setting up your voicemail.

Setting up your Voicemail .

maison

General changes

Learn how to make changes that affect all your services.

Changing your address .

Suspending your services temporarily .

Unsubscribing from one or more services .

Changing your communication preferences .

Want to make a change that’s not listed above? Contact a Customer Service representative.

We’re here to help

Contact us

Contact us

Get fast, real-time service by chat or by phone.

Community

Ask the Community

Ask your questions on our forum and see what solutions other users have found.

Visit a store

Find a store

Visit us in-store for friendly in-person support.