What services do you need help with?
If you’re subscribed to Helix or any other Videotron service,
find out how you can use the Account and Billing sections.
Frequently asked questions about Helix and other Videotron services.
Your invoice is sent monthly and provides a breakdown of the fees that are being applied for each of your services. Your contract is issued when you subscribe to Videotron services. It sets out each of the services you subscribe to, the rates, as well as the clauses that apply to the overall agreement.