Changing or adding the recording capacity
Depending on your needs, you can easily increase or decrease the number of recording hours in your Helix TV package or, if you have a TV App package, get the recording feature by adding a recording hours add-on.
- In My Account, go to the Services & Equipment.
- On the tile indicating your TV package, click Change recording capacity.
- Select the desired capacity.
- Click Continue.
- Review the Order summary.
- To finish, click Proceed to checkout.
Your recording capacity will be adjusted or added within minutes of the change.
If fees or credits apply, they will be calculated from the date of the change and will appear on your next invoice.