What's the Daily Traveller Pass all about? ! Videotron

Q: How can I avoid paying overages when using the Daily Traveller Pass?

To avoid these fees, add a Mobile Data Add-on .

Mobile services covered by the Daily Traveller Pass

The Daily Traveller Pass allows you to use the services included in your Mobile plan (calls, text messages, and data) in the United States and more than 100 international destinations at a fixed daily rate :

$10/day for the US Daily Traveller Pass
$14/day for the International Daily Traveller Pass

Calls

The Daily Traveller Pass covers local calls (made within the country visited), calls to Canada, and calls to your voicemail.
Any other call made to a foreign country is not covered and will be billed on a per-use basis. Check the roaming rates and find the country you’re in to know the applicable rate.

Text messages

The Daily Traveller Pass covers:

Text messages sent from the visited country
Text messages received from anywhere in the world

Data

The Daily Traveller Pass covers data downloads and uploads, as long as you stay within your monthly plan limit

Warning: Annual bonus data cannot be used with the Daily Traveller Pass, as they are only valid in Canada.

List of countries

Included in the US Daily Traveller Pass

All the United States, including Hawaii, Puerto Rico, the United States Virgin Islands, and Alaska.

Included in the International Daily Traveller Pass

Azores
Afghanistan
Aland Island
Albania
Algeria
Anguilla
Antigua and Barbuda
Argentine Republic
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bangladesh
Barbados
Belarus
Belgium
Belize
Bermuda
Bolivia
Bonaire
Bosnia-Herzegovina
Brazil
British Virgin Islands
Bulgaria
Burkina Faso
Cambodia
Cameroon
Canary Islands
Cayman Islands
Chile
China
Colombia
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Faroe Islands
Fiji
Finland
France
French Antilles
French Guiana
French Polynesia
Galapagos Islands
Germany
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guernsey
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kuwait
Lao
Latvia
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia
Madeira
Malaysia
Malta
Martinique
Mayotte
Mexico
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Myanmar
Netherlands Antilles
Netherlands
New Zealand
Nicaragua
Nigeria
Norway
Oman
Pakistan
Palestine
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Saba
Saint Eustatius
Saint Kitts and Nevis
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Saint-Barthelemy
Saint-Martin
San Marino
Saudi Arabia
Scotland
Serbia
Singapore
Sint Maarten
Slovak Republic
Slovenia
Solomon Islands
South Africa
South Korea
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Tahiti
Taiwan
Tajikistan
Thailand
Trinidad and Tobago
Turkey
Turks and Caicos Islands
Ukraine
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States of America
United States Virgin Islands
Uruguay
Uzbekistan
Vatican City State
Vietnam
Wales
Western Sahara

Warning: The Daily Traveller Pass may not work when travelling by air or boat. Services will then be billed on a per-use basis at cruise and offshore rates.

How to use the Daily Traveller Pass

Enabling or disabling the Daily Traveller Pass

Go to the Daily Traveller Pass section in your Customer Centre. You can also go to Mobile > Travel on the User Centre + app.
Enable or disable the Pass. The change will be applied automatically, but may take some time to display.
Restart your mobile phone.

Warning: Enable data roaming so you can use your services abroad.

If you need help, contact our Customer Service Department via chat or by phone.

Starting a 24-hour usage period

When you activate your Daily Traveller Pass, it automatically starts when you use your services (calls, text messages, or data) in a listed country. The daily rate will apply for 24 hours. The Pass will be enabled again for 24 hours each day you use your services, until you reach the limit.

Example of use

You answer a call on Monday at 5:00 p.m. (France time). The Daily Traveller Pass is activated, allowing you to use your mobile services at a fixed rate until 4:59 p.m. (France time) the next day. On Tuesday, you send a text message at 5:00 p.m. The Pass is activated again, for a new 24-hour period.

Browsing in the User Centre + app and calling 611 and 911 does not activate the Daily Traveller Pass, nor does it use up any mobile data or minutes included in your plan.

Tracking your usage

You can track your usage in your Customer Centre or in the Travel section of the User Centre + app. There, you will find:

How much time is left in the current period
The service that started the Daily Traveller Pass and its activation time
A summary of the days when the Pass was activated (days and fees)

Daily Traveller Pass billing and rates

Warning: If the Daily Traveller Pass is not activated, roaming services are immediately billed on a per-use basis, at the visited country’s effective rate.

Daily rate:

$10/day for the US Daily Traveller Pass
$14/day for the International Daily Traveller Pass

Is there a limit on usage or billing?

US Daily Traveller Pass: up to 10 days billed per billing cycle
International Daily Traveller Pass: up to 20 days billed per billing cycle

Beyond these thresholds, you can use your mobile services at no charge in the US and internationally until your next billing cycle.

Why were more days charged than the maximum amount allowed?

This can happen if your trip spans two billing cycles.

For example, if your cycle starts on March 15, and you go to the US for 28 days (March 2-30) and use your mobile services daily, the Daily Traveller Pass will be billed as follows:

From March 2 to 12 (billing cycle prior to March 15), 10 days will be billed
On March 13 and 14, using the Daily Traveller Pass will incur no charges
From March 15 to 25 (billing cycle starting March 15), 10 days will be billed
From March 26 to 30, using the Daily Traveller Pass will incur no charges

FAQ about the Daily Traveller Pass

What if I use the Pass in the United States and then in another listed country in the same 24-hour period?

You will be charged a daily rate for each option, specifically $10 for the US Daily Traveller Pass, and $14 for the International Daily Traveller Pass, for a total of $24.

What if I use the International Daily Traveller Pass in more than one listed country in the same 24-hour period?

The $14 daily rate will be charged to you only once.

Example: You go from France to Germany, and then to Italy. Since the International Daily Traveller Pass covers all of these countries, you will only be billed $14 for the 24-hour period.

Does the Daily Traveller Pass work if my mobile plan already covers calls to the US?

If you have an All-Inclusive Canada-US plan, the Daily Traveller Pass will not be activated for that destination, as your mobile service in that territory is included in your plan.

What happens if I exceed my monthly data limit while using the Daily Traveller Pass?

You will be billed overage charges on a per-use basis, at the effective rate for the country visited.

Note: Data overage is automatically limited to $100 per billing cycle. Upon reaching your data overage limit, data usage will be suspended until your next billing cycle. However, you can remove this limit at any time in your Customer Centre or the User Centre + app, in the Roaming Usage Limits section.