Certified Refurbished cell phones

Enjoy discounted prices by opting for a mobile device from among our vast selection of refurbished Videotron Business phones.

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2nd life cellphones: the economical and ecological choice

Choose a refurbished mobile phone with Videotron Business and enjoy a vast selection of quality devices at discounted prices.

Certified and repackaged, our refurbished devices are an eco-friendly alternative for your business.

Inspected, reset, cleaned, and tested: our refurbished devices respect our most rigorous standards.

Large selection of devices

We have a great selection of refurbished phones among the latest models by leading brands such as Apple, Samsung or Google.

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Plans that fit your needs

Combine a Mobile plan to your new refurbished cell phone.

The advantages to choose a refurbished cell phone at Videotron Business

Frequently asked questions about certified refurbished cell phones

A certified refurbished cell phone is a device in a new or almost new condition which may have slight imperfections, but has been:

  • Inspected
  • Cleaned
  • Reset
  • Tested

The device data has been erased and an update to the latest version has been performed.

Repackaged, the device you will receive will arrive in a new generic packaging designed especially for it.[ln]

The battery is included with the device. Additional accessories vary from model to another.[ln]

Our certification process includes a series of tests that each device must pass 100% before it can be sold as a certified refurbished phone by Videotron. In this way, we ensure that the performance is equivalent to that of a new phone.

Battery life may vary depending on prior usage. When certifying the device, we ensure that the battery is operating at at least 80% of its initial capacity. If not, we will replace it with a new battery. Certified refurbished phones have not been repaired, remanufactured, or refurbished by the original manufacturers.

More than 30 certification points are evaluated on the phone’s main components:

  • Battery at least 80% of initial capacity, charging up and displaying correctly
  • All connections work, e.g. Wi-Fi, network, Bluetooth, and others
  • All buttons, keyboards, and vibration modes work
  • Cameras, speakers, and microphones work
  • All ports and card slots are fully functional
  • Every pixel on the display works, images and colours are clear, sharp, and bright

No. The refurbished cell phones inventory is the same whether you shop online or in stores.

Yes. Videotron offers a basic 12 months2 warranty on refurbished devices.

The 30-day satisfaction warranty applies to a new Mobile plan following its activation, or upon renewal.

You have 30 days after activating the service to terminate the agreement and get a refund of the service fee and purchase costs.

Conditions for eligibility for the 30-day satisfaction warranty:

  • Have used the call time and data included in your monthly Mobile plan up to a maximum of 50% (or 100% if you are a person with a disability), unless these options are unlimited.
  • Return the device and its accessories in their original packaging, in almost new condition.