Unified communications: Greater satisfaction thanks to your communications
19 May 2022
Once mostly deployed in medium and large businesses for their efficiency, unified communications solutions are becoming a key tool for smaller businesses as well. Happy employees and better service for customers: what more can you ask for?
Most Recent Articles
5 April 2022
5 ways to secure your employees’ mobile devices
Large and small businesses alike need to secure their mobile devices, whether to avoid damage, protect the information they contain, or maintain the integrity of their IT network.
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Smart cities: technology serving residents
The “smart city” concept is often used to talk about municipalities of the future. But metropolises around the world are already laying claim to that status today.
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Using the latest technologies is a must to stand out. With them, companies and institutions can increase their efficiency, productivity, product quality, and security.
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Transforming to move forward
Patrice Brodeur has been an entrepreneur for 25 years. Today, as the proud owner of three Videotron stores, he reflects on his successful journey and the challenges he’s faced as an entrepreneur.
Two steps forward, no steps back
In his 28 years working at Videotron, Jonathan Lecomte has (almost) done it all. Starting out as a Superclub clerk back in 1994, his was quite an atypical journey. Now the owner of two stores, one in Sainte-Julie and the other in Boucherville, the businessman is breaking new ground, personally going to meet the business clientele.
From artist to successful entrepreneur
Nothing predestined Daniel McSween, visual artist, to become a businessman. Now at the helm of four Videotron boutiques, this jack-of-all-trades likes to say, with a touch of humour, that his success was a stroke of a luck.
Taking a step back to better move forward
At the helm of several franchises in the Sherbrooke region, Patrick Gingras dedicates a lot of his energy to customer service, as well as to the human experience that bonds him to his employees. From his entrepreneurial beginnings, way back in 1996, to the new Videotron Business offering, Gingras shares the highs and lows that have defined his career.
The Business Customer Centre: manage your account remotely
Properly managing your telecommunications account is essential, and it can sometimes be hard to find the time to do it.
10 tips for enriching the customer experience during a pandemic
The pandemic has really changed our consumption habits. In just a few weeks, online shopping, home deliveries, in-store pick-ups, e-payments, and e-transfers have skyrocketed.
The top 3 advantages of cloud computing for your SME
Cloud computing democratizes corporate communication for businesses of all sizes, paving the way for new possibilities and big savings that can be reinvested in your growth. Here are three reasons to adopt unified communications.
Relaunch + employee motivation: tips for getting back to business
How will managers succeed in maintaining their teams’ motivation, commitment, and mobilization? Or flattening the curve of the psychological, family, and social impacts these past few months have had on employees?