Stay productive, stay connected!
Your business depends on your company's Internet connection. Whether you're managing transactions in a store or online, communicating with customers or with your team members, your Internet connection must be working at all times.
Choosing Automatic Backup Connection means knowing that your Internet connection will stay consistent1. If an outage occurs, whether related to the main network or equipment, a wireless backup takes over automatically.
Automatic Backup Connection: how it works
- Fibre Internet access
Your company's Internet service is provided by a wired connection, with unlimited access, depending on the speed you have selected. See the plans - Backup connection
In the event of an incident, a second connection to the mobile network is ready to take over at any time. - Ongoing verification
Incidents are detected as soon as they occur, as your company's Internet connection is continuously checked. - Automatic failover
If a backup is required, the connection automatically switches to the wireless network. You don't have to do a thing—simply continue your activities as if nothing happened.
Give yourself peace of mind
Add the Automatic Backup Connection to your Internet service today
Starting at $21/month1
With a 36-month agreement
We have flexible agreements that adapt to your needs. See all prices
The COBRA 5G Xtream gateway
Reserved exclusively for businesses, the Cobra 5G Xtream gateway acts as a Wi-Fi 6 router and continuously monitors the Internet signal. Equipped with a SIM card, the gateway switches the connection to the LTE mobile network if necessary.
As soon as a technician has installed the Cobra 5G Xtream gateway, it is fully operational.
Videotron Business advantages
Reliability
Automatic Backup Connection allows your business to stay connected at all times. This means you avoid the inconvenience of Internet outages resulting in equipment breakdowns following incidents.
Simplicity
Our Business teams take care of the installation and configuration of the Automatic Backup Connection, as well as provide technical support. If necessary, a background connection automatically switches to the wireless network. You don't have to intervene.
Improved time management
You no longer have to waste time trying to troubleshoot connection issues or make service calls. You keep your business running smoothly, while our technical support teams work to get your main connection up and running again.
Peace of mind
With a backup connection, you have peace of mind knowing your business is connected at all times.
In the event of a wired signal failure, the Automatic Backup Connection will remain active until the signal returns.
The Automatic Backup Connection difference
Retail
Take for example a store where connected point-of-sale terminals are used. In the event of a failure of the main connection during a busy period, the backup connection allows sales to continue to be processed on the mobile network, thus avoiding revenue losses.
Healthcare professionals
In a practice, patient data must be accessible at all times. In the event of a connection interruption, healthcare professionals can continue to access their medical records management system with the Automatic Backup Connection, ensuring continuity of care.
Restaurant industry
Restaurants that use the Automatic Backup Connection will still be able to make their deliveries, even in the event of a power outage. There will be no interruptions when taking online orders or making payments.
Combine Automatic Backup Connection with Wi-Fi Pro
The Wi-Fi Pro solution allows you to optimize your company’s Internet access, namely by setting up separate networks for your customers and for your operations, and by integrating smart business tools.
Tailor-made solutions
We also offer tailor-made Internet and Network solutions that meet our customers’ continually evolving needs.
Frequently asked questions
Yes! Contact us today, and our advisors will help you update your solution.
No. Automatic Backup Connection is a product offered exclusively by Videotron Business. Feel free to contact us to discuss your needs.
Automatic Backup Connection will ensure the operation of the Internet connection only. For business continuity in the event of a power outage, we recommend that you verify that your company's equipment is capable of operating with backup sources, such as batteries, or that the company is equipped with a generator.
The Automatic Backup Connection option works the same as Guaranteed Internet. In an effort to improve our service, we've revised data pricing to give you greater peace of mind. As a result, tiered pricing has been eliminated, and your connection is now guaranteed to be protected at no additional cost.
Price according to the duration of the agreement
| Agreement term | Monthly price | Installation fee |
| 36 months* | $21 | $ 0 |
| 24 months* | $25 | $ 0 |
| 12 months* | $30 | $ 0 |
| No agreement* | $35 | $199,94 |
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Conditions
1
Available exclusively as an add-on for Videotron Business Internet accesses. Available only where access and technology permit. Advertised rates will not change during the course of the agreement. Free installation for agreements of 12 months or more. An installation fee of $199.95 applies for a subscription to a no-agreement plan. The rental of equipment that automatically switches the connection to the mobile network during a Videotron Business Internet access outage is included in the service. Equipment model may vary depending on the options and services selected.
The Automatic Backup Connection option is exclusively intended to be used as a backup connection for the Videotron Business wired Internet connection. Any other use of the option is not permitted. In the event the agreement is terminated prior to the end of the agreement, an indemnity will apply. The subscription will automatically renew at the end of the term for the same period as set out in the original agreement. Certain conditions apply.