Support for the Home Phone Voicemail

All the information you need to set up your voicemail, manage your PIN, listen to and send messages, and troubleshoot issues that may occur.

icone parametres

Using Voicemail

Learn how to personalize your voicemail and use it to its fullest potential.

How to set up Voicemail.

How to listen to messages.

View all Voicemail options.

Changes made to the Voicemail service in 2023 .

icone option voicemail

Voicemail options

Learn about the different Voicemail options and what they allow you to do.

How to reset the PIN of Voicemail.

How to use the Personal Identification Number (PIN) skip.

How to send a message to a list of contacts.

icone troubleshooting

Troubleshooting

Check out our troubleshooting solutions to quickly resolve issues related to Voicemail.

What if people who call me hear the busy signal instead of voicemail when I’m already on the phone?.

What do I do if I can't access my voicemail?.

What should I do if my new message indicator is not working?.

What if my new message indicator is always on?.

What should I do if the tone remains intermittent and I have no new messages?.

How do I delete an overly long message from my voicemail?.

Have more questions?

forum communaute

Ask the Community

Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem.

Bloc-2-Clavardage

Contact us

From your computer or mobile device, enjoy fast, real-time service!

magasin videotron

Find a store

Come and see us in one of our 130 stores and enjoy a unique customer experience.