How to reset the PIN of my Voicemail on my mobile phone?

If you block the access to your Voicemail, you can reset your PIN from the Customer Centre. To do so, simply follow these steps:

1. Access the Customer Centre and click on Reset your Voicemail PIN.
2. Click on Reset PIN. A temporary PIN will appear on the screen.
3. Call your Voicemail from your mobile phone and enter the temporary PIN.
4. Enter 4, then 2, then 1.
5. Enter your new PIN, followed by #. Enter your PIN again, followed by #. You have now changed your PIN.

It is also possible to reset your PIN from the User Center + app. To do so, follow these steps:

1. Access the User Centre + app.
2. In the Manage my usage section, click on Reset my PIN.
3. Call your Voicemail and dial your temporary PIN to access your voicemails.
4. Follow the instructions.