Internet Services

Take advantage of a powerful, reliable and secure home Internet, powered by our high-speed Internet network.

All the perks of our ultrafast and high-performance unlimited Internet

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Unlimited Helix Internet plans

Thanks to unlimited downloads, included with your Helix Internet plan, and the continuous optimization of your connection, enjoy an ultrafast, high-performance Internet access no matter how many users and devices are connected.

Shop for Internet plans online

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Wi-Fi 6 technology*

Helix Internet’s Wi-Fi 6 technology provides a faster and more powerful Internet connection, for more devices connected simultaneously and reduced energy consumption.

See the benefits of Wi-Fi 6

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Advanced Security and simplified management

Thanks to centralized control on your smartphone, you can easily manage your entire Wi-Fi network, users, and connected devices, take advantage of Advanced Security* features, and promote sound Internet usage with Parental Control options.

Discover the Helix Fi app

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High-performance equipment

With the powerful Helix Fi gateway, take advantage of a connection with unparalleled performance to easily connect all your wireless devices and smart equipment to the network. If needed, add a Wi-Fi pod to extend your coverage in the most remote areas and all the way outside.

Discover Helix Internet equipment

You voted Videotron #1 for the clarity and simplicity of information provided.* Obviously, we get you.

Current high-speed Internet offer

$5/month lifetime discount on 400 Internet

Get everyone on board and pick up speed with the high-performance Wi-Fi and unlimited downloads included with the 400 Internet plan, at only $65/month! GET IT NOW
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Internet speed options for more flexibility

Helix Internet offers several choices of Internet speed to meet all types of needs. Choose the download speed that suits you between our Unlimited GIGA, 400, 100, 60 or 30 Internet plans.

Internet speeds for every need

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Internet GIGA

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Download speed up to 940 Mbps

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Upload speed up to 50 Mbps

  • No longer having to worry about Internet speed, the number of people and devices connected at the same time, the type of activities performed simultaneously, or the home automation equipment capacity for your smart home.

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400 Internet

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Download speed up to 400 Mbps

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Upload speed up to 50 Mbps

  • Simultaneously connect multiple devices for various uses
  • Stream audio and video content
  • Perform multiple simultaneous downloads
  • Play multiplayer video games

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100 Internet

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Download speed up to 100 Mbps

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Upload speed up to 30 Mbps

  • Stream 4K content across multiple screens
  • Play video games online
  • Quickly download and share large files
  • Work collaboratively online

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30 Internet

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Download speed up to 30 Mbps

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Upload speed up to 10 Mbps

  • Use the Internet for recreational activities and browse the web
  • Stream music and videos
  • Download standard files
  • Send or receive emails

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Transfer your services to Helix

Helix services are full of technological perks such as voice command, cross-platform TV interface, Helix Fi app and Advanced Security. It’s time to get them!

Helix always offers more

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Helix TV

  • IPTV technology with Helix TV terminal and a voice remote
  • Access to TV channels, On Demand content and popular apps
  • Helix TV app to watch on several screens simultaneously, from anywhere and at any time
  • 4K content

Shop for TV plans

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Helix TV App

  • Access to all content on your mobile devices
  • Up to 5 simultaneous viewings anywhere, anytime
  • Streaming on TV, wherever you are
  • The Download and Go feature, for offline viewing

Shop for TV App plans

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Online gaming

  • Unlimited connection
  • Download speeds of up to 1 Gbps
  • Reliable and ultrafast Wi-Fi network
  • Fast and smooth play, even when multiple devices are connected at the same time

Discover the Internet of gaming

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Smart home

  • Easy control of your connected devices from your cellphone
  • Remote control of lighting, temperature and locks
  • Energy savings
  • Comfort and security ensured in your home

Discover home automation

Helix Internet also powers your entertainment

Discover our other services

Frequently asked questions about Home Internet

We offer you the speed test by Ookla, which is simple and free, to determine your Internet access performance by measuring the speed at which data is sent and received.

Conduct the Internet speed test

Instead of using a cable Internet modem, Helix works with the Helix Fi gateway—both a router and a modem—running on our fibre Internet that offers an unlimited connection of unmatched performance to allow you to easily connect all your wireless devices to your home network.

  • High-performance Wi-Fi gateway
  • Wi-Fi 6
  • Unlimited access
  • Secure connection
  • Helix Fi management app
  • Advanced Security

Yes. Advanced Security, enabled on the Helix Fi application, provides protection against malicious sites and helps prevent phishing by monitoring the activity of your devices in real time and sending you notifications of suspicious activity. Its dashboard enables you to quickly view the situation and manage threats from the Helix Fi app.

Details about Advanced Security

If you are a Helix Internet subscriber, you can purchase the compatible smart equipment of your choice and pool it on your network by linking it to the Helix Fi app for centralized, simplified management of your smart home.

More details about home automation with Helix

Yes. The Helix Fi gateway is installed in a few quick and simple steps. Depending on the situation, you can install it yourself at your own pace or ask for one of our technicians to install it. This way, you can get the most out of your unlimited Internet without any delays.

More details about installation

No. The Helix Fi gateway is an all-in-one product that combines the features of a modem and router. It delivers optimized, stable, and powerful Wi-Fi to all connected devices.

However, you can use your own Wi-Fi router with the Helix Fi gateway, but you won’t be able to access certain network management features accessible through the Helix Fi app.

Videotron is present in most regions of Québec. Whether you’re in Montréal, Sherbrooke, Gatineau or another city, you’re sure to find a Videotron store near you.

Shopping online, it’s worth it!

Fast and free delivery

Same prices as on the phone or in-store

At your convenience, 24/7

30-day satisfaction guarantee

Conditions*

Helix services availability
Helix technology is available or exclusively available in some regions.

Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.

Wi-Fi 6
Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.

Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.

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According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.