Quality TV content to enjoy the way you want
TV plans
Benefit from the IPTV technology that brings together your TV channels and content from several popular platforms and apps, the voice command, the simultaneous recording of 8 HD programs, the 100 hours of storage, the Kids Zone, the mobile viewing from anywhere, and more.
TV App plans
Your live channels and all On Demand content simultaneously viewed on five different screens, from mobile to TV, with the possibility of enjoying it anywhere.
You voted Videotron #1 for the clarity and simplicity of information provided.1 Obviously, we get you.
Helix TV personalized intuitive interface
Helix TV presents content for you, your past and future recordings, your favourites, your purchases, and your playlists, all at a single glance. Specific sections also give you quick access to TV apps, On Demand content, Kids Zone, or Settings. Browse through this content and the Program Guide with ease, and don’t miss anything you like with easy-to-use features.
Voice command makes things easier
Say what you want and watch your TV react right away: TV listings, record, skip forward 3 minutes, go back 30 seconds, enable subtitles, etc. Find what you’re looking for by naming a channel, a title, an actor, a sport, a theme like “Quebec series,” etc. Simply say what you want to see: post-game recap, upcoming game schedule, game scores, stock market, weather, etc.
Integrated apps for all tastes
Thanks to IPTV technology, several apps integrated to the Helix TV interface, such as Netflix, Prime Video, YouTube, Club illico, and Vrai,2 give you direct access to various content. Simply launch the app of your choice to enjoy movies and series, videos and shows of all kinds, international content, music and music videos, sports information, fun games, news, and more.
Flexibility and casting with the Helix TV app
Thanks to the free Helix TV app included in your TV plan, watch your live TV channels, a wide selection of free and paid On Demand content,3 as well as your recordings and downloads4 on up to five screens at the same time, at home or away.
From your smartphone or tablet, you can also stream all your content to a big screen using Chromecast or AirPlay technology on your tablet or smartphone, or with Amazon Fire devices, whether you’re at home, at the cottage, at a friend’s house, or elsewhere, without the need for another terminal.
Tech presenter and reviewer Mathieu Roy presents the Helix TV app.
More and more exclusive content
A host of original productions and exclusive unscripted French-language content featuring your favourite stars and international hits.
Thousands of original French-language series, exclusive productions, movies, youth content, and documentaries.
A wide variety of free and paid On Demand content for all tastes: movies, lookback shows, and exclusive content.
Live events, such as UFC and boxing fights, as well as movies in pay-per-view mode, 24 hours a day, 7 days a week.
Transfer your services to Helix
Helix services are full of technological perks such as voice command, cross-platform TV interface, Helix Fi app and Advanced Security. It’s time to get them!
A terminal that lets you see in 4K
At the cutting edge of television technology, the Helix TV terminal offers a voice remote, 4K image quality, and is constantly evolving with numerous updates giving you access to new features.
Are you more of a traditionalist type?
Videotron still offers its illico TV service combined with Residential Internet service: a timeless technology that provides complete TV entertainment and a high-performance connection.
Frequently asked questions about Videotron’s TV service
Every Helix TV subscription includes the Basic service (23 HD channels, including all the Canadian general-interest networks), access to Indigo and the pay-per-view TV service. You can then choose from different selections of channels, such as Trending, which offers a wide variety of Quebec and international channels, Sports, which offers a wide variety of Quebec and international sports channels, Premium, which is for series and movie enthusiasts, as well as from a variety of top-quality music, international and sports channels available in the à la carte offering.
Yes. The TV 10 choices (Sports option), TV 15 choices (Sports option), TV 25 choices (Sports option), and TV App 10 choices (Sports option) plans give you access to the Sports channels of your choice.
With the Helix services, you must subscribe to Helix Internet in order to take advantage of Helix TV, as it uses IP (Internet Protocol) technology.
With the illico TV service, you don’t need to subscribe to an Internet service to enjoy.
IPTV stands for Internet Protocol Television. As its name suggests, IPTV technology transmits video signals over Internet protocol, unlike conventional protocols that operate on radio frequencies.
In the case of traditional digital television over radio frequencies, broadcasters send signals, and the viewers who receive them can only see what is being broadcast. IPTV gives you greater flexibility when watching TV, because all your content from traditional Internet and TV platforms is grouped in one place and you can access it live, on demand, pre-recorded, or in lookback mode on your TV, mobile, tablet, or computer, wherever you are.
Yes. All Helix TV plans offer the latest IPTV technology with all your content in one place for a better viewing experience, a greater variety of content from different platforms, video On Demand (VOD), sports statistics, a range of apps, and viewing options that are sure to meet all your needs.
illico is Videotron’s cable TV service that operates with the illico terminal. Helix TV is Videotron’s IPTV service that operates with the Helix Fi gateway and the Helix TV terminal, and thus delivers video signals over Internet protocol networks instead of cable.
Google’s Chromecast is a device that streams content from a smartphone or tablet to another screen. You can use the Helix TV app on your mobile devices to stream your content to another TV without having to buy a second Helix TV terminal.
AirPlay is an Apple Wi-Fi protocol used to stream content from an iPhone or iPad to a compatible device (AppleTV, smart TV, speakers, etc.). You can use the Helix TV app on your mobile devices to stream your content to another TV without having to buy a second Helix TV terminal.
Amazon Fire comes in different formats that allow you to stream content from a variety of platforms, including the Helix TV app. This means you can access your Helix TV content catalogue on another TV without having to buy a second Helix TV device.
Conditions
1According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.
2A membership is required to use Club illico, Netflix, Prime Video and Vrai apps.
3Streaming live or On Demand content and recordings is limited to Canada only. However, content previously downloaded in Canada can be watched outside of Canada.
4Downloading content requires a Wi-Fi network connection and uses up data. Available for selected content. Up to 10 downloads per device. Up to 5 devices per account may download content. Downloaded content is only accessible for 30 days.
*This limited-time offer applies to new Helix customers who subscribe to a Helix Internet and Television plan. The offer entails a promotional discount of $20 for 24 months, conditional upon customers subscribing and maintaining their subscription to an Internet and TV plan with a minimum monthly service rate of $102. Displayed rates include the purchase of a Helix Fi gateway and a Helix TV terminal. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. The Helix Fi terminal may be purchased through a single instalment of $192 or an instalment plan of $8/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Installation of a Helix Fi Gateway required. Programming and rates are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions and rates may vary by region and are subject to change without prior notice.
This offer applies exclusively to Videotron Residential customers who are not already subscribed to Club illico. A subscription to the Club illico platform costs $10/month. The offer entails a monthly discount of $5 per month on subscription to illico TV, Helix TV, or Helix TV App. The offer is conditional upon customers maintaining their subscription to Club illico and to the eligible TV package. A subscription is required to access Club illico on illico TV and on Helix TV, online at clubillico.com and helix.videotron.com, and on tablet and mobile via the Videotron apps. Content availability may vary by platform and is subject to change at any time. Viewing content online requires an Internet connection and may lead to data usage fees, which shall be borne by the customer. The subscription gives customers the right to access part of the content through the digital TV platform, which requires a Helix TV or illico TV new generation subscription. These services are available where technology permits. Taxes extra. Certain conditions apply.
**This limited-time offer applies to new Helix customers who subscribe to a Helix Internet and Television plan. The offer entails a promotional discount of $20 for 24 months, conditional upon customers subscribing and maintaining their subscription to an Internet and TV plan with a minimum monthly service rate of $102. Displayed rates include the purchase of a Helix Fi gateway and a Helix TV terminal. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. The Helix Fi terminal may be purchased through a single instalment of $192 or an instalment plan of $8/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Installation of a Helix Fi Gateway required. Programming and rates are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions and rates may vary by region and are subject to change without prior notice.