Offer for newcomers
Get free Home Phone for 24 months when subscribing to a Helix Internet and TV plan.*
Offer valid only at select kiosks and stores in Greater Montreal and the Eastern Townships.
Discover Helix
With Helix, you can access the best ultrafast, high-performance and secure Wi-Fi technology to experience a whole new way to entertain yourself and manage your home.
Easily stay touch with loved ones
Find the Mobile package that matches your needs and take advantage of the International Calling add-on so you’re reachable at all times.
Why choose Videotron?
Fully supported
Take advantage of a turnkey service for all your telecommunications needs to make your arrival easier and hassle-free.
A team at your service
A unique customer experience and innovative solutions, with the best team at your disposal.
Connected everywhere
Stay connected everywhere with an ultrafast, ultravast LTE network.
Frequently Asked Questions by Newcomers
Here are a few questions and answers to help you better understand Videotron’s offer and its services.
With your subscription to a Helix Internet and TV bundle, you also get the Home Phone service. So you have the Internet and TV, as well as a home phone line.
Yes, there are several options available, including the Hispano (9 channels) or the Rai (3 channels) plan, and Helix offers a wide international channel selection (Asian countries, Arab world, Greece, Germany, Portugal, Haiti, Italy, etc.). Discover our vast channel lineup .
You do not need a router to use the Helix Fi gateway. It’s an all-in-one product that combines the features of a modem and router. Only Helix equipment (Helix Fi gateway, Helix TV terminal, voice remote, Wi-Fi pods) can be used to access these Helix services.
Yes, just subscribe to a plan and change your SIM card.
Yes, we offer a variety of mobile plans with unlimited calls and text messages in Canada and the US, as well as several mobile add-ons to add to your plan for international travel and calls. We also offer the Global Calling plan and the Global Per-minute Rate plan for Home phone services.
Have more questions?
Videotron supports you through installing all your telecommunications equipment in your new home.
You, no doubt, have a lot of questions! Feel free to the visit Immigrant Québec website.
