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Conditions

Helix technology is available or exclusively available in some regions. The Helix Internet network is made up of an alloy of the best technologies: optical fibre , coaxial and cutting-edge Wi-Fi.

¹ Downloading content requires a Wi-Fi network connection and uses up data. Available on selected content. Up to 15 downloads per device. Up to 5 devices per account may download content. Downloaded content is only accessible for 30 days.

* This limited-time offer applies to new Helix customers who subscribe to a Helix Internet and Helix TV App plan and entails a promotional discount of $31 for 24 months Maintaining this discount is conditional upon customer subscribing to a Helix TV App and Internet plan with a minimum monthly service rate of $104. Displayed rates include the purchase of a Helix Fi gateway. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Installation of a Helix Fi Gateway required. Programming and rates subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions and rates may vary by region and are subject to change without prior notice.

** This limited-time offer applies to new Videotron Helix customers who subscribe to a Helix Internet and Helix TV App plan with a 24-month agreement. The offer entails a $50 credit, given for free (subject to eligibility conditions) in the form of a promo code, applicable on selected accessories at accessoires.videotron.com/. The promo code is independent from the Helix Internet and Helix TV App package, has no monetary value, is valid for a one-time transaction, and cannot be transferred or resold. Any portion of the credit that remains unused is non-transferable and non-refundable. The code will be sent by email to the address indicated on subscription to the Helix Internet and Helix TV App plan within 45 days of the transaction and will be valid for 90 days upon reception of said email. Available while supplies last. Certain conditions apply.

*** This limited-time offer applies exclusively to Videotron Residential Helix TV or Helix TV app customers who are not already subscribed to the Club illico and Vrai platforms. A subscription to the Club illico and Vrai platforms in combination costs $ 12 per month. The offer entails a promotional discount of $12/month, applicable for three (3) months on a subscription to Helix TV or Helix TV App, the fees for which vary according to the plan chosen. Maintaining the discount is conditional upon the customer staying subscribed to Club illico, Vrai and the applicable Helix plan during the entire promotional period. Access to Club illico via Helix TV, online at clubillico.com, and on mobile or tablet via the Club illico app requires a monthly subscription. Access to Vrai via Helix TV, online at vrai.ca, and on mobile or tablet via the Vrai apps requires a monthly subscription. Content availability is subject to change at any time. An Internet connection is required to view content online and will generate data use, the cost of which shall be borne by the customer. A subscription provides the right to access a part of Helix TV content, which requires a subscription to Helix. Helix is offered in certain regions, wherever technology permits. Certain conditions apply.

**** The monthly discount varies based on the selected plan and combination. Displayed rates include the purchase of a Helix Fi gateway. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Installation of a Helix Fi Gateway required. Programming and rates subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions and rates may vary by region and are subject to change without prior notice.