A flexible service offering that gives you the freedom to choose
Videotron offers options based on your needs, desires, and habits, so that you can enjoy services that suit you, at your pace.
- Choose from our wide range of Mobile plans and options for everyday life or travel.
- Browse our vast selection of devices from the top brands.
- Take advantage of our different viewing options to watch diverse TV content of your choice.
- Select the right speed for you from our unlimited Internet options.
- Enjoy the simplicity of our installation options for your services and equipment.
- Use our various support options to ask questions and troubleshoot.
Discover our flexible options
Internet options
Helix Internet offers several Internet speed options to meet all types of needs. Choose the download speed that suits you best from our Unlimited 30, 60, 100, 400, or GIGA Internet plans.
TV options
Our Helix TV, Helix TV App, and streaming viewing options allow you to watch what you really want, wherever you are: your channel selections, Club illico, Vrai, Netflix, Prime Video, and more.
Mobility options
Our Mobile plans follow you anywhere, with data options ranging from 6 GB to 50 GB. Enjoy it on the device of your choice from top brands like Apple, Samsung, Google, Motorola, and TCL.
Support options
Our support options are perfect for finding the answers to your questions: website Support section, the Community Forum, Customer Service and Technical Support via chat or phone, and in-store representatives.
Thank you, loyal customers!
According to you, Videotron is the telecommunications company that offers the best quality of customer service in Québec.1 Our entire team feels privileged to have maintained this bond of trust with you for so many years. That’s why we’re always ready to listen, to offer you our services clearly and in detail, without pressure, so that you can make a choice that meets your needs. If your Wi-Fi usage requires a 100 Internet plan, we get it and we’re not going to unnecessarily suggest 3 Gigabit!
Among the major Canadian telecom providers, Videotron ranks:
#1 Overall satisfaction in terms of sales interaction2
#1 Recommendation of appropriate products or services to meet needs2
#1 Clarity and simplicity of information provided2
Content just for you—anywhere, anytime
Mobility service
- Ultrareliable network
- Large selection of devices
- Simplified Payment option
- Largest LTE network in Canada
- Progressive rollout of 5G
- All-Inclusive Mobile plans
- Multiline discount
Helix services
- Plans that fit your needs
- Wi-Fi 6 technology*
- Unlimited Internet
- Vast selection of channels
- Voice command
- Self-installation
- Home automation
Videotron gets involved to offer you more
Our partnerships
Videotron is proud to partner with Québec events in a variety of fields in order to contribute to their influence and reach, and to present you exclusive offers.
Our commitment
Videotron’s ongoing commitment is reflected in its involvement in the community and in the fight against climate change, for the benefit of our society.
We are here to help you
Conditions
1 According to a Léger survey conducted from August 1st to 7, 2023.
2 According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.
3 Because the signal is routed on a separate, sealed frequency for each service.
4 According to Léger’s 2023 Reputation survey.
* Latest generation wireless standard (802.11ax), subject to connection to the Helix Fi 2 gateway.