How to enable the Personal Identification Number (PIN) skip feature

Quickly access your mobile or residential voicemail without having to enter your PIN.

New keys

As of March 2023, some changes will be phased into the Voicemail service. You will be notified when the new keys are enabled for your voicemail. Learn more.

How to enable or disable the PIN skip feature

Caution: If you enable the PIN skip feature, anyone with access to your device could access your voicemail.

  1. Press and hold 1 to access your voicemail.
  2. Current keys: Press 4-2-1 to access the PIN skip options.
    New keys: Press 4-1 to access the PIN skip options.
  3. Press 1 to enable the PIN skip feature or 2 to disable it.

If you are using a device other than your own, you will need to enter your PIN.

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