Understanding International Mobile plans

Get details on how to use our Mobile plans with coverage beyond Canada.

What are the territories covered by the plans for travellers?

Canada-US plans

  • All 50 US states, including Alaska and Hawaii
  • Porto Rico
  • US Virgin Islands

  • All 50 US states:
    • Alaska
    • Hawaii
  • Mexico
  • Puerto Rico
  • US Virgin Islands

Canada-International plan

Already subscribed to this plan? Restart your phone before every trip to make sure your plan is up to date and covers all the countries listed.

Africa

  • Algeria
  • Burkina Faso
  • Congo (Democratic Republic of the Congo)
  • Egypt
  • Ghana
  • Morroco
  • Nigeria
  • South Africa
  • Tunisia

Americas

  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Aruba
  • Bahamas
  • Barbados
  • Bermuda
  • Brazil
  • British Virgin Islands
  • Cayman Islands
  • Chile
    • Easter Island
  • Colombia
    • San Andres Island
  • Costa Rica
  • Cuba
  • Curaçao
  • Dominica
  • Dominican Republic
  • El Salvador
  • Ecuador
  • French Guiana
  • Grenada
  • Guadeloupe
  • Guyana
  • Haiti
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • Netherlands Antilles
    • Bonaire
    • Saba
    • Saint-Eustache
  • Panama
  • Peru
  • Saint-Kitts-and-Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Sint Maarten (The Netherlands part of the Island only)
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • United States
    • All 50 US states, including the following:
      • Alaska
      • Hawaii
    • Puerto Rico
    • US Virgin Islands

Asia

  • Bangladesh
  • China (Taiwan and Hong Kong not included)
  • India
  • Indonesia
  • Israel
  • Japan
  • Jordan
  • Kuwait
  • Malaysia
  • Pakistan
  • Philippines
  • Qatar
  • Singapore
  • Sri Lanka
  • South Korea
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • Uzbekistan
  • Vietnam

Europe

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France (Monaco not included)
    • Corsica
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy (Saint-Marin not included)
    • Vatican
  • Latvia
  • Lithuania
  • Luxembourg
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
    • Azores
    • Madeira
  • Romania
  • Slovakia
  • Slovenia
  • Spain
    • Canary Islands
    • Balearic Islands 
  • Sweden
  • Switzerland
  • United Kingdom
    • Great Britain
      • England
      • Scotland
      • Wales
    • Guernsey
    • Isle of Man
    • Jersey
    • Northern Ireland

Oceania

  • Australia
  • New Zealand

Canada-France plans

  • All of mainland France
  • Corsica

   

Your travel plan covers Canada from coast to coast. Keep it for everyday use, even after you get back home!

What happens if I use my mobile phone outside the areas covered by my plan?

Plans that include travel destinations include use of mobile services in the territories listed above only. Any use at sea or in an area that is not covered will incur roaming charges. See roaming rates.

Is there a usage limit on my plan abroad?

Yes. You can use your plan outside Canada for a maximum of 120 days (consecutive or not) per year. The year begins on the day you subscribe to a plan for travellers. The start date stays the same, even if you change plans.

When you reach the limit, usage is charged according to applicable long-distance or roaming rates.

Can I add and use Data Adds-on that can be used outside of Canada?

Yes, but only if you have an international Mobile plan. You can only add Data Adds-on for use in the US or France if those territories are included in your plan. Add a Data Add-on by calling our customer service.

Can I use bonus data outside of Canada?

No. The annual bonus data included in your plan can only be used in Canada.

Are long-distance calls included in the international plans?

Canada and United States, Canada, United States, and Mexico, or Canada and France plans

Yes. Long-distance calls to numbers in territories covered by your plan are included. However, if you call a number outside the territories covered by your plan, long-distance charges apply. See long-distance rates by destination.

I have a plan that only includes Canada. Can I add a Data Add-on that can be used in another country?

No. You can only add a Data Add-on corresponding to the territories included in your plan.

Travel with your mobile worry free

Want to use your mobile abroad? Check out our tips for making it easier to use your device during your trip.

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