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Mobile phones & computers
The application was validated against the following phones:
Motorola Moto G
Samsung Galaxy S7
LG G4
Samsung Galaxy S9+
Google Pixel 3 XL.
The application was validated against the following tablets:
Samsung Galaxy Tab S2 8.0
Pixel C
LG G Pad II
Lenovo Tab 3
Samsung Galaxy Tab S3 9.7
Samsung Chromebook Plus
Samsung Chromebook Pro (Intel)
Google Pixelbook (Intel)
The application was validated against the following phones:
iPhone 7, 8 Plus, X, XS Max, XR.
The application was validated against the following tablets:
iPad Mini 4
iPad Pro 12’’
iPad 9’ (2017)
iPad Pro 10.5 (2018)
- Windows versions 8/8.1/10/11 (Classical view only)
- Outlook : 2010, 2013 (32 & 64-bit), 2016 (32 & 64-bit), 2019, 365.
- MacOs 10.13 High Sierra, 10.14 Mojave, 10.15 Catalina
New phones, standardised by Videotron
| Brand | Models |
| Cisco MPP (Model numbers PID-VID with -3PCC or - 3PW only.) |
6851 (Basic)
7832 (Conference) 7841 (Regular) 7861 (Multi-button, but 100M only) 8841 (top of the line) 8851 (Reception) Extension : 6800 KEM Extension : 8800 KEM Cisco DECT Cisco ATA 19x Series |
Access device configuration and user guides
Note
All devices must receive a specific configuration from a Videotron authorised Solutions Partner.
Existing compatible phones (“BYOD – Bring Your Own Device”)
For customer who already own IP phones or ATA. Note that any equipment must receive a specific configuration from a Videotron authorised solution partner. Please note all devices must receive a specific configuration from a Videotron authorised Solutions Partner. Devices in this list may not be compatible for some advanced features, but basic functions are compatible. When the customer uses IP phones with his existing phone system (PBX) and wants to reuse those phones, the customer must plan a service cut as well as additional professional service fees for the migration.
(Model numbers PID-VID with -3PCC or - 3PW only.)
Phones :
6821
6841
6851
6861
6871
7811
7821
7841
7861
8811
8841
8845
8851
8861
8865
Extension : 6800 KEM, 8800 KEM
DECT base DBS210, DBS110, Repeaters 110, Handsets 6823 et 6825. Conference phones 7832 et 8832
Only models manufactured after 2009 :
Phones :
VVX 150
VVX 250
VVX 350
VVX 450
Conference phones:
Trio 8300
Trio 8500
Trio 8800
Phones :
T33G
T41S
T43U
T48U
T58A
T53W
T54W
T57W
DECT cordless phones:
W76P (W70B + W56H)
W79P (W70B + W59R)
W73P (W70B + W73H)
Extension:
EXP40
Devices :
MP-124E
MP-1288
Devices known to be incompatible
Some were compatible in the past, but they either no longer meet the security criteria, or the volume was too low for them to remain compatible.
All devices
405
405HD
420HD
430HD
440HD
MP114
MP118
MP-112D
MP-114D
MP-118D
MP-202D
MP-202R
MP-204
MP-204R
Serie SPA 5xx and SPA 2102
ATA SPA122
SPA8000
All devices
All devices
All devices
All devices
All devices
All devices
Soundpoint 321, 331, 335, 450, 550, 560, 650, et 670
SoundStation 4000 conference
SoundStation 7000
VVX 300, 310, 400, 410, 500, 600 et VVX 1500
CCX 400, CCX 500, CCX 600, CCX 700
Duo Tri C60
VVX101
VVX201
VVX301
VVX311
VVX401
VVX411
VVX501
VVX601
SoundStation 5000
SoundStation 6000
All devices
All devices
All devices
CP860
CP925
CP930W
CP920
CP960
T29G
T40G
T40P
T41P
T42G
T42S
T46G
T46S
T46U
T48G
T48S
W52P (W52P + W52H)
W56P (W52B+W56H)
W60P (W60B + W56H)
EXP43
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