Mobile phones & computers
- Windows versions 8/8.1/10/11 (Classical view only)
- Outlook : 2010, 2013 (32 & 64-bit), 2016 (32 & 64-bit), 2019, 365.
- MacOs 10.13 High Sierra, 10.14 Mojave, 10.15 Catalina
New phones, standardised by Videotron
(Model numbers PID-VID with -3PCC or - 3PW only.)
7861 (Multi-button, but 100M only)
8841 (top of the line)
Extension : 6800 KEM
Extension : 8800 KEM
Cisco ATA 19x Series
All devices must receive a specific configuration from a Videotron authorised Solutions Partner.
Existing compatible phones (“BYOD – Bring Your Own Device”)
For customer who already own IP phones or ATA. Note that any equipment must receive a specific configuration from a Videotron authorised solution partner. Please note all devices must receive a specific configuration from a Videotron authorised Solutions Partner. Devices in this list may not be compatible for some advanced features, but basic functions are compatible. When the customer uses IP phones with his existing phone system (PBX) and wants to reuse those phones, the customer must plan a service cut as well as additional professional service fees for the migration.
Devices known to be incompatible
Some were compatible in the past, but they either no longer meet the security criteria, or the volume was too low for them to remain compatible.