Mobile phones & computers
The application was validated against the following phones:
Motorola Moto G
Samsung Galaxy S7
LG G4
Samsung Galaxy S9+
Google Pixel 3 XL.
The application was validated against the following tablets:
Samsung Galaxy Tab S2 8.0
Pixel C
LG G Pad II
Lenovo Tab 3
Samsung Galaxy Tab S3 9.7
Samsung Chromebook Plus
Samsung Chromebook Pro (Intel)
Google Pixelbook (Intel)
The application was validated against the following phones:
iPhone 7, 8 Plus, X, XS Max, XR.
The application was validated against the following tablets:
iPad Mini 4
iPad Pro 12’’
iPad 9’ (2017)
iPad Pro 10.5 (2018)
- Windows versions 8/8.1/10 (Classical view only)
- Outlook : 2010, 2013 (32 & 64-bit), 2016 (32 & 64-bit), 2019, 365.
- MacOs 10.13 High Sierra, 10.14 Mojave, 10.15 Catalina
New phones, standardised by Videotron
Brand | Models |
Cisco MPP (Model numbers PID-VID with -3PCC or - 3PW only.) |
6851 (Basic)
7832 (Conference) 7841 (Regular) 7861 (Multi-button, but 100M only) 8841 (top of the line) 8851 (Reception) Extension : 6800 KEM Extension : 8800 KEM Cisco DECT Cisco ATA 19x Series |
Get the configuration and user guides
Note
All devices must receive a specific configuration from a Videotron authorised Solutions Partner.
Existing compatible phones (“BYOD – Bring Your Own Device”)
For customer who already own IP phones or ATA. Note that any equipment must receive a specific configuration from a Videotron authorised solution partner. Please note all devices must receive a specific configuration from a Videotron authorised Solutions Partner. Devices in this list may not be compatible for some advanced features, but basic functions are compatible. When the customer uses IP phones with his existing phone system (PBX) and wants to reuse those phones, the customer must plan a service cut as well as additional professional service fees for the migration.
(Model numbers PID-VID with -3PCC or - 3PW only.)
Models :
6821
6825
6841
6851
6861
6871
7811
7821
7832
7841
7861
8811
8832
8841
8845
8851
8861
8865
Extension : 6800 KEM, 8800 KEM
DECT base DBS210, DBS110
Models :
Only models manufactured after 2009 :
VVX 101
VVX 150
VVX 201
VVX 250
VVX 301
VVX 350
VVX 311
VVX 401
VVX 450
VVX 411
VVX 501
VVX 601
VVX 1500
CCX 400
CCX 500
CCX 600
CCX 700
Trio C60
Trio 8300
Trio 8500 conf phone
Trio 8800 conf phone
Models :
T29G
T33G
T40G
T40P
T41P
T41S
T42S
T42U
T43U
T46G
T46S
T46U
T48G
T48S
T48U
T58A
T58V
T5xW
DECT W52P
DECT W56P
DECT W60P
CP860
CP920
CP960
CP930W DECT
Extension: EXP40
Models :
SN200 Series 2, 4, 8 Port Models
SN4141 Series 2, 4, 8 Port Models
Models :
ATA MP2xxR
ATA MP-1xx (Nombre de ports réduits avec l’encryption activée)
ATA MP-128
Models :
302
504
508