Select a category for answers to your questions. Installation and configuration Using the TV Entertainment Accessibility Troubleshooting Frequently asked questions about TV services How do I pair my Helix voice remote with my TV?. How do I set Parental Control on Helix TV?. How do I schedule my recordings with Helix TV?. How do I rent a movie on Helix TV?. How do I change my channels with Helix or illico TV?. Where can I find troubleshooting solutions for illico TV?. Not a Videotron customer yet? Explore our varied and versatile TV offering and find the TV plan that will perfectly satisfy all your cravings! DISCOVER VIDEOTRON TV SERVICE Have more questions? Ask the Community Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem. Contact us From your computer or mobile device, enjoy fast, real-time service! Find a store Come and see us in one of our 130 stores and enjoy a unique and safe customer experience.