How to download and use the COMMaffaires app

The Cloud Communications service allows you to receive calls on your mobile device or directly on your computer via the CommAffaires app.

Downloading COMMaffaires COMMaffaires app Desktop COMMaffaires app Mobile COMMaffaires app Forgotten logins

COMMaffaires app

Server selection when opening the application

When installing the application, you will be prompted to select one of the two servers:

  • Cloud communications 1
  • Cloud communications 2

You will need to select the server communicated during the Cloud Communications deployment.

Good to know

This selection must be made when installing the application for the first time or when it is reinstalled.

Ma Salle collaboration tool

Cloud communications allows you to plan virtual meetings.

Simply invite your colleagues and clients to join your teleconference and take advantage of the audio and video platform. Screen sharing between you and attendees simplifies exchanges and increases collaboration.
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Chat from anywhere

The chat option, offered cloud communications, allows you to quickly communicate with your company’s employees. Regardless of the device used, the COMMAffaires app unifies your business communications.
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Voicemail on all your devices

The cloud communications apps offer voicemail access. These platforms allow you to listen to, save, and delete messages in complete simplicity.
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Contact management

Cloud communications allow you to manage your contacts through the COMMAffaires apps. Easily add contacts, create groups, and personalize your favourites in order to facilitate collaboration between you and your colleagues.
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Desktop COMMaffaires app

Using the UC-One office app

This article provides information on the features of the COMMaffaires (UC-One) office app.
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Park and retrieve calls COMMaffaires (UC-One)

If you are on an active call, the COMMaffaires (UC-One) application provides you with various methods to Park and Retrieve a call.
You will have 30 seconds to retrieve a call that is parked or the call will ring back the person who placed the parked call.
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Retrieving voicemail with COMMaffaires (UC-One)

This article provides instructions on related topics for retrieving Voicemail using the COMMaffaires (UC-One) clients and apps.
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Transferring calls with UC-One desktop

This article provides details on transferring calls with COMMaffaires desktop. If you are on an active call, the desktop application provides you with various methods to transfer a call.
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Sharing your desktop (screen sharing) with COMMaffaires (UC-One) desktop

You can perform Desktop sharing with another user or users while in a Chat on your COMMaffaires (UC-One) desktop application.
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Mobile COMMaffaires app

COMMaffaires (UC-One) - Creating a contact group

With COMMaffaires (UC-One), you have access to your business directory, so you can contact key colleagues or anyone in your company from your mobile phone.

COMMaffaires (UC-One) allows you to create groups of contacts. These can include groups of users you contact on a regular basis.

For example, you can create a group of contacts consisting of members of a project team.
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Call transferring

The COMMAffaires apps allow you to easily transfer a call, with or without support.
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