The business customer centre : manage your account remotely

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Properly managing your telecommunications account is essential, and it can sometimes be hard to find the time to do it. That’s why Videotron Business has created a simple and efficient online tool to help you manage your account with ease: the Business Customer Centre.

Log on to the Customer Centre

Access your account whenever, wherever

Want to be able to manage your business 24/7, no matter where you are? You can manage your account remotely whenever you want! Sign up and:

  • Access your account on the device of your choice (mobile, tablet, or computer);
  • Access your account information regarding invoicing and preauthorized payments;
  • Receive your voicemails by email (on your mobile and computer);
  • View your Internet connection history for your mobile devices and desktop computers;
  • Check out the TV channel guide;
  • Reset your personal identification number (PIN) for your voicemail and telephone services;
  • Access your Videotron email account;
  • And so much more!

Online billing

You can sign up for online billing directly in your Business Customer Centre. That way, each month you’ll receive your account statement by email, be able to view your billing history for the last three years, and store your documents in a much more organized fashion. Plus, when you sign up for online billing, you’ll also get a reminder to pay your invoices.

Delegate your account management

The Business Customer Centre comes with personalized accesses that let members of your team manage certain aspects of your account for you. You can define these accesses however you want. For example, you can give a member of your team the authority to view your account statement history, without giving them access to the information pertaining to preauthorized payments via credit card, all while authorizing another team member to track the mobile data usage of each user. Several combinations are possible.

Start by signing up! Managing your account is flexible and better adapted to your needs. Our Customer Service representatives are always happy to help. And if you decide to make an appointment with one of our technicians, you can see the date and time of your appointment online. To learn more, go to the Videotron Business website and click on Business Customer Centre.

17 January 2022, By Videotron Business

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