
Properly managing your telecommunications account is essential, and it can sometimes be hard to find the time to do it. That’s why Videotron Business has created a simple and efficient online tool to help you manage your account with ease: the Business Customer Centre.
Access your account whenever, wherever
Want to be able to manage your business 24/7, no matter where you are? You can manage your account remotely whenever you want! Sign up and:
- Access your account on the device of your choice (mobile, tablet, or computer);
- Access your account information regarding invoicing and preauthorized payments;
- Receive your voicemails by email (on your mobile and computer);
- View your Internet connection history for your mobile devices and desktop computers;
- Check out the TV channel guide;
- Reset your personal identification number (PIN) for your voicemail and telephone services;
- Access your Videotron email account;
- And so much more!
Online billing
You can sign up for online billing directly in your Business Customer Centre. That way, each month you’ll receive your account statement by email, be able to view your billing history for the last three years, and store your documents in a much more organized fashion. Plus, when you sign up for online billing, you’ll also get a reminder to pay your invoices.
Delegate your account management
The Business Customer Centre comes with personalized accesses that let members of your team manage certain aspects of your account for you. You can define these accesses however you want. For example, you can give a member of your team the authority to view your account statement history, without giving them access to the information pertaining to preauthorized payments via credit card, all while authorizing another team member to track the mobile data usage of each user. Several combinations are possible.
Start by signing up! Managing your account is flexible and better adapted to your needs. Our Customer Service representatives are always happy to help. And if you decide to make an appointment with one of our technicians, you can see the date and time of your appointment online. To learn more, go to the Videotron Business website and click on Business Customer Centre.
17 January 2022, By Videotron Business
Read also
10 July 2020
5 tips for making working from home more permanent...and more productive
Recent months have accelerated the emergence of remote working all over the world, but the trend had already started a few years ago. Is your company looking to prolong the teleworking experience? Here are five tips for making it happen while getting back to your usual pre-pandemic pace.
Read more
24 November 2021
Digital transformation and retail: are you benefitting from the best solutions?
The past few months have caused a commotion in retail sales in previously unimagined ways. Some businesses have experienced negative repercussions from the pandemic, while others have been able to benefit from the new reality to drive sales.
Read more
17 January 2020
How to build customer loyalty?
In 2018, 257 restaurants in Québec filed for bankruptcy. It’s therefore essential that restaurants and bars learn how to stand out from the competition! The quality of the food and freshness of the ingredients remains a top priority, but now more than ever, companies need to figure out how to build their brand and optimize their customer experience.
Read more