There will soon be a few changes made to some Videotron Business’ Mobility and Business Phone Voicemail features. While you will still enjoy the same benefits of this service, some commands will be modified.
Key changes made to Voicemail
- You will be able to save your messages for up to 90 days
- The messages saved in your old mailbox will be deleted as of October 3
- Some commands will be changed
Frequently asked questions about the changes made to Voicemail
All the messages saved in your old mailbox will be deleted. Your greeting and your PIN remain the same.
Before October 3, press 5, then 1 in the Voicemail menu to access your old mailbox and listen to the messages it may contain.
Voicemail changes will not be applied at the same time for all customers. You will receive a notification via email, SMS or mail indicating when these changes will apply to you.
Here are the most popular functions and their new keys:
- Go back to the beginning of the message: 4
- Delete the message (even while listening) and go to the next one: 77
- Save the message (even while listening) and go to the next one: 99
- Return to the main menu: *
No. You will keep your greeting message.
Any new message saved will be kept for a minimum of 90 days and then permanently deleted.
Yes. These changes will not affect Visual Voicemail. If you encounter any issues with this iPhone feature, check out Apple support, or contact Technical Support.
An important message you can’t lose?
Do you have one or more messages you want to keep?
