Clarification concerning the Wireless Business Internet service
If you received the Cobra 5G Xtream gateway for accessing the Wireless Business Internet service, you will need to install the gateway yourself.
Please follow the steps below to proceed with self-installation of the gateway:
- Find an unobstructed location (on the highest floor if applicable) in your business place, ideally near a window.
- Insert the SIM card into the back of the gateway.
- Plug the power cord into the wall outlet.
- The gateway will update automatically. When the gateway is ready, the light on the front panel will turn blue. (If it turns red, move to another location near a window with a clear outdoor view and try again.) This can take approximately ten minutes. Once completed, you can then move on to the next steps.
Accessing your business’ Wi-Fi network administrator interface to configure the Cobra 5G Xtream gateway
To configure the Cobra 5G Xtream gateway’s services, you need to access its online interface. To do so, follow the steps below:
- Go to config.videotron.pro using a computer or device connected to the gateway with a network cable or via the wireless network. The web interface will appear.
- Click on the Sign in button in the top right corner.
- Enter the username and password using the information appearing on the label of the gateway, or enter the information you have chosen. Click on the Sign in button in the connection window. Then, connect to the Wi-Fi network.
Warning : When connecting to the Wi-Fi network, the system will display a security notice. This is the result of the nature of the provider’s certification, which is auto-signed, as opposed to a certificate issued by an external authority. You can disregard this notice, as connection does not pose a risk. Simply click on Accept the Risk and Continue.
How to configure the wireless access points
Follow the steps to rename the default network(s) and change the passwords for each access point.
- Under the Wireless tile, change the parameters mentioned below. First, click on "Wireless" or on the serrated wheel icon:
- In the AP tab, select the network you want to update (Home or Guest).
- In the SSID field, enter the network name you wish to use for the access point if you do not want to use the default name.
- In the Security Mode list, under the access point, select the security mode you wish to use for this access point. We recommend using mode WPA2 WPA3 PSK.
- In the Wireless Password field, enter the password you wish to use for this access point. The password must include 8 to 63 alphanumeric characters.
- Click on Save.
- Reconnect your wireless devices to the Cobra 5G Xtream gateway with your new wireless configuration settings.
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