Talk and text via Wi-Fi
Whether you’re in a meeting room, basement, or warehouse, in remote or international locations, you can call or text normally using your mobile device and keep your operations running wherever you are, even when there’s no cellular network available.
Wi-Fi Calling also lets you enjoy international calling and texting with no long-distance charges[ln] and without using an app.
Connect with your colleagues when you’re travelling, with no long-distance charges.
Incoming and outgoing calls throughout Canada
Make calls over a Wi-Fi network, all without using an app.
Incoming and outgoing calls within a foreign country
Call and text in more than 100 countries, with no long-distance charges
Incoming calls anywhere in the world
Receive calls from your colleagues wherever you are in the world.
Incoming and outgoing messages anywhere in the world
Exchange photos, videos, and text messages with your colleagues, from one side of the globe to the other.
Wi-Fi calling terms of service
To use the service1, you must :
- Own a device that's compatible with the Wi‑Fi Calling feature;
- Have a VoLTE SIM card and the VoLTE option activated in your account. You can find this information in your Customer Centre.
Visit the Customer Centre
Activating Wi-Fi calling on your device
Here’s how to activate the service:
- Verify your device’s model;
- Go to the Videotron Support website and click on the “Wi-Fi Calling” section;
- Follow the steps.
If you dial 9-1-1 over the Wi-Fi network, emergency services will not be able to determine your location. The response team will be dispatched to the address registered in your device, so it's important to ensure that this address is up to date.
It is preferable to make emergency calls using traditional cellular or telephone services, and to use Wi-Fi Calling only as a last resort.
Rates by destination
The service requires a Wi-Fi connection on a wired network to send the signal. The service therefore is not available on means of transportation (train, bus, airplane, boat, etc.)2.