All the flexibility of Helix
Helix is available in three different offerings. You can either subscribe to Helix Internet only or go the next level with the Helix TV App or Helix TV to add features to your plan.
Helix Internet
Smart and ultrafast Wi-Fi 61
Unlimited access
High-performance Wi-Fi gateway
Most secure Wi-Fi3 with Advanced Security feature
Helix Fi app for Wi-Fi management
Wi-Fi pods sold separately for extended coverage
Helix TV App
Helix Internet included
Live channels and On Demand content
Casting with Chromecast and Amazon Fire devices
Download and go for offline watching
Restart feature
Show recording (optional)
Simultaneous viewing on 5 different screens
Helix TV
Helix Internet included
Helix TV App included
IPTV with modern and compact terminal
Voice remote
Integrated apps (Netflix, Prime Video, YouTube, etc.)2
8 simultaneous recordings and 100 hours of storage
Secure Kids Zone with youth content
4K content
Optimize your online shopping experience
Check out our handy tools to help you create perfect bundles, and discover our automatic discounts and support options to help you choose your services while staying on budget.
Helix provides a high-performance connection suited to your needs
Thanks to its high-performance fibre Internet network, Helix offers you the most secure Wi-Fi3 that meets all needs, connected TV (IPTV) that satisfies all viewing habits, and home automation that allows you to manage your smart home quickly and easily.
Unlimited Internet powered by fibre
The cutting-edge, ultrafast and smart Wi-Fi 61 gives you performance and stability, no matter how many devices you connect. With the Helix Fi app, enjoy the most secure Wi-Fi3 with Advanced Security and easily manage your household’s connected lifestyle.
A varied, flexible and versatile TV offering
With IP technology and voice command, easily search for what you want among all your favourite content: live channels, On Demand content, Netflix, Prime Video, YouTube and more.2 Enjoy it on all your screens, at home and everywhere else with the Helix TV app.
A smart home that’s easy to manage for everyone
Thanks to the Helix Fi app, you can control your connected devices from your living room or remotely. Discover how easy it is to adjust your home’s lighting or temperature with home automation. The comfort of a connected household has never been so accessible.
Do you need a custom plan?
With Helix, you can choose the Internet speed that meets your needs and add the TV or TV App plan that suits your taste.
Club illico is $5/month
Subscribe to a TV or TV App plan and add Club illico “à la carte” for only $5/month.
Frequently asked questions about Helix
Helix is Videotron’s latest Internet, TV and home automation service. From its high-performance fibre Internet network, Helix offers you reliable Wi-Fi that meets all needs, connected TV (IPTV) that satisfies all viewing habits and home automation that will allow you to manage your smart home quickly and easily.
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Yes, self-installation of the Helix Fi gateway and Helix TV terminal is the quick, easy and free method to install your equipment yourself, at your own time and at your own convenience. See the benefits of self-installation
If you do not wish to install your devices yourself, you can, of course, have your equipment installed by a Videotron technician. Details of an installation by a technician
Conditions
Helix technology is available or exclusively available in some regions.
1 Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
2 A membership is required to use the Club illico, Netflix, Prime Video, and Vrai apps.
³ Customer must enable the Advanced Security feature in the Helix Fi app, free of charge.