Videotron Helix Plans

All the flexibility of Helix

Helix is available in three different offerings. You can either subscribe to Helix Internet only or go the next level with the Helix TV App or Helix TV to add features to your plan.

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checkmark Smart and ultrafast Wi-Fi 61

checkmark Unlimited access

checkmark High-performance Wi-Fi gateway

checkmark Most secure Wi-Fi3 with Advanced Security feature

checkmark Helix Fi app for Wi-Fi management

checkmark Wi-Fi pods sold separately for extended coverage

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TV App

Helix home internet  Helix Internet included

checkmark Live channels, Premium channel included, and On Demand content

checkmark Casting with Chromecast, AirPlay and Amazon Fire devices

checkmark Download and go for offline watching

checkmark Restart feature

checkmark Show recording (optional)

checkmark Simultaneous viewing on 5 different screens

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Helix home internet Helix Internet included

Cast Helix TV app included to watch and cast on other screens

checkmark IPTV with modern and compact terminal

checkmark Voice remote

checkmark Integrated apps (Netflix, Prime Video, YouTube, etc.)2

checkmark 8 simultaneous recordings and 100 hours of storage

checkmark Secure Kids Zone with youth content

checkmark 4K content

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Helix provides a high-performance connection suited to your needs

Thanks to its high-performance fibre Internet network, Helix offers you the most secure Wi-Fi3 that meets all needs, connected TV (IPTV) that satisfies all viewing habits, and home automation that allows you to manage your smart home quickly and easily.

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Unlimited Internet powered by fibre

The cutting-edge, ultrafast and smart Wi-Fi 61 gives you performance and stability, no matter how many devices you connect. With the Helix Fi app, enjoy the most secure Wi-Fi3 with Advanced Security and easily manage your household’s connected lifestyle.

Discover Helix Internet

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A varied, flexible and versatile TV offering

With IP technology and voice command, easily search for what you want among all your favourite content: live channels, On Demand content, Netflix, Prime Video, YouTube and more.2 Enjoy it on all your screens, at home and everywhere else with the Helix TV app.

Discover Helix TV

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A smart home that’s easy to manage for everyone

Thanks to the Helix Fi app, you can control your connected devices from your living room or remotely. Discover how easy it is to adjust your home’s lighting or temperature with home automation. The comfort of a connected household has never been so accessible.

Discover Helix home automation

Do you need a custom plan?

With Helix, you can choose the Internet speed that meets your needs and add the TV or TV App plan that suits your taste.

Preferential Club illico rates for Videotron customers

Subscribe to a TV or TV App plan and benefit from preferential rates on your Club illico subscription. One of the perks of being a Videotron customer!



Frequently asked questions about Helix

Helix is Videotron’s latest Internet, TV and home automation service. From its high-performance fibre Internet network, Helix offers you reliable Wi-Fi that meets all needs, connected TV (IPTV) that satisfies all viewing habits and home automation that will allow you to manage your smart home quickly and easily.

The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.

Yes, self-installation of the Helix Fi gateway and Helix TV terminal is the quick, easy and free method to install your equipment yourself, at your own time and at your own convenience. See the benefits of self-installation

If you do not wish to install your devices yourself, you can, of course, have your equipment installed by a Videotron technician. Details of an installation by a technician


Helix technology is available or exclusively available in some regions.

1 Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.

2 A membership is required to use the Club illico, Netflix, Prime Video, and Vrai apps.

³ For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.