Conditions*

Helix services availability
Helix technology is available or exclusively available in some regions.

Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.

Wi-Fi 6
Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.

Most secure Wi-Fi
Customer must enable the Advanced Security feature in the Helix Fi app, free of charge.

Videotron no. 1
According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.

Club illico at $5/month
This limited-time offer applies exclusively to Videotron Residential customers who are not already subscribed to Club illico or Vrai. A subscription to the Club illico platform is $10/month. The offer entails a discount of $5 per month on subscription to illico TV, Helix TV, or Helix TV App. The offer is conditional upon customers maintaining their subscription to Club illico and to the Videotron TV plan. A subscription to the Vrai platform is $5/month. A monthly subscription is required to access Club illico or Vrai on illico TV and on Helix TV, online at clubillico.com and helix.videotron.com, and on tablet and mobile via the Videotron apps. Content availability may differ by platform and is subject to change at any time. Viewing content online requires an Internet connection and may lead to data usage fees, which shall be borne by the customer. The subscription gives customers the right to access part of the content through the digital TV platform, which requires a Helix TV or illico TV new generation subscription. These services are available where technology permits. Taxes extra. Certain conditions apply.

Helix TV integrated apps
A membership is required to use Club illico, Vrai, ICI TOU.TV EXTRA, Netflix, Hayu, Toober and Prime Video apps.

Helix TV app content
Available on selected channels. Viewing content requires a Wi-Fi network connection and consumes data. Streaming of content, be it live, recorded, or on demand, is limited to Canada only. However, it is possible to stream content abroad that has previously been downloaded in Canada. Fees apply for movie rentals and for viewing pay-per-view content. The rental period for adult movies may vary according to the type of content selected.

Helix Internet and TV plan
This offer applies to new Helix customers who subscribe to Helix Internet and TV. The offer entails a discount of $288 upon purchase of the Helix Fi 2 gateway, and a discount of $192 upon purchase of the Helix TV terminal, conditional upon subscription to a Helix Internet and TV plan with a 24-month agreement, and maintenance of said subscription (the discounts for the gateway and terminal will appear on the first invoice). If the agreement is cancelled before the end of the 24-month period, an indemnity corresponding to the monthly amount of the discounts granted ($12 for the gateway and $8 for the terminal) multiplied by the number of months remaining on the agreement, including applicable taxes, shall be borne by the customer. Customer has 30 days following activation of their subscription to cancel the agreement with no cancellation fees. In such cases, the current monthly rate will be reimbursed; however, customer will be required to pay the amounts due for optional and occasional services. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other promotional offers. Taxes not included. Certain conditions apply.