Your phone is a precious tool and you want to protect it from any accident? Choose the Mobile Device Protection Program, in collaboration with Likewize, so you won’t need to go running for the bag of rice or the toolbox!
Given that the manufacturer’s warranty is limited to electrical and mechanical damage, subscribe to the program to protect your Android or Apple device in the event of a breakage not covered by the manufacturer.
11 $/month*
Shop for your phone online, and you will have 60 days to add the Mobile Device Protection Program in-store.
Program coverage
The program covers:
Screen breakage
Accidental damage, including liquid damage
Mechanical and electrical defects after the manufacturer’s one-year warranty expires
The program does not cover:
Loss, theft, and normal wear-and-tear like screen scratches
Pre-existing defects and cosmetic damage (including scratched screen)
Abuse, misuse, or intentional acts
Mobile Device Protection Program features
- Coverage for new and certified refurbished Android and Apple phones
- Registration in-store within 60 days of phone purchase
- Up to two approved claims in any consecutive 12-month period, beginning on the first claim’s date of submission
- Limit of $3,000 per approved claim
- 90-day warranty on repaired devices
- 12-month warranty on replacement devices, if damaged devices cannot be repaired
- Affordable monthly subscription fees
- Subscription can be cancelled at any time
Mobile Device Protection Program rates
$11
$39
According to the retail price of device at time of registration:
- $0 to $599.99 - $99
- $600 to $999.99 - $149
- $1,000 to $1,699.99 - $249
- $1,700 to $3,000 - $399
According to the retail price of device at time of registration:
- $0 to $599.99 - $99
- $600 to $999.99 - $149
- $1,000 to $1,699.99 $249
- $1,700 to $3,000 - - $399
Conversion fee: If the service request is made for mechanical or electrical damage, but the damage turns out to be accidental.
According to the retail price of device at time of registration :
- $0 to $599.99 - $60
- $600 to $999.99 - $110
- $1,000 to $1,699.99 - $210
- $1,700 to $3,000 - $360 - $360
Equipment non-return fee: If the mobile device is not returned within 30 days of receipt of the replacement device
According to the retail price of device at time of registration :
- $0 to $599.99 - $50
- $600 to $999.99 - $250
- $1,000 to $1,699.99 - $650
- $1,700 to $3,000 -$1500
Locked device fee: If the device subject to a service request is not unlocked.
According to the retail price of device at time of registration :
- $0 to $599.99 - $50
- $600 to $999.99 - $250
- $1,000 to $1,699.99 - $650
- $1,700 to $3,000 - $1500
Program costs and fees are subject to applicable taxes. Consult the mobile device insurance policy applicable to Videotron’s Mobile Device Protection Program.
Why choose a protection plan?
Peace of mind
With comprehensive coverage, your device is really protected.
Rapidity
With same day service options and availability 7 days a week, you won’t be without your phone for long.
Affordability
For only $11 a month, you can avoid costly repair or expensive device replacement charges.
Shop phones online
You will have 60 days to add the Mobile Device Protection Program in-store.
Conditions
The Videotron Mobile Device Protection Program is offered in collaboration with Likewize. For any questions or to make a claim, customer should contact Likewize. For more information about the program, consult the mobile device insurance policy.