Helix equipment

Helix equipment

High-performance devices that will propel you into a world of new possibilities.

Compact design and state-of-the-art technology

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Helix Fi Gateway

All-in-one modem and router, it connects all your household’s wireless devices to an ultrafast, high-performance, and most secure Wi-Fi signal.

See the gateway

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Helix TV terminal

Simplified browsing for an easy access to all your features and content in an intuitive interface, plus 8 simultaneous recordings.

See the terminal

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Helix voice remote

To quickly control your Helix TV terminal, search for content, and find information using voice recognition.

See the voice remote

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Wi-Fi pods

If needed, they help to extend and stabilize your Wi-Fi network’s coverage throughout your home, and even out onto the patio.

See the Wi-Fi pods

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Play your content on any screen with the Helix TV app

Choose a Helix Internet and TV App plan to watch your favourite shows and movies on any screen without the need for a terminal. Even cast your content to your basement or cottage TV screen using Chromecast or AirPlay technology on your tablet or smartphone, or with Amazon Fire devices.

Discover our TV App packages

Discover Helix equipment

Mathieu Roy, technology presenter and popularizer, walks you through discovering Helix’s equipment, while explaining their technical components.

Frequently asked questions about Helix equipment

Each Helix Internet and Helix Internet TV App plan rate includes a Helix Fi gateway.

Each Helix Internet and TV plan rate includes a Helix Fi gateway and a Helix TV terminal with voice remote.

At the end of your 24-month agreement, you’ll be considered the owner of your equipment.

Yes. At the end of the 24-month agreement, you’ll own your equipment.

Each Helix plan includes the required Helix equipment, so all you have to do is choose the right plan for you.

If you already have Helix equipment and would like to replace it, go to My Account, in the Services and Equipment section.

You need a Helix Fi gateway, included with each Helix Internet plan. To extend your coverage, you can add Wi-Fi pods.

You need a Helix Fi terminal, included with each plan, and then you have two options to enjoy Helix TV: 

  • Choose a TV plan which includes a Helix TV terminal (with voice remote control) that will be connected to a TV (to connect other televisions, you must add one Helix TV terminal by TV)
  • Choose a TV App plan without a terminal and stream Helix TV on your screens with Chromecast, AirPlay or Amazon Fire devices

You can change your equipment and Helix plan online. Sign in to My Account. In the Services and Equipment section, click on Change my services.

View the complete procedure

No. You must purchase the Helix Fi gateway and the Helix TV terminal with the voice remote to enjoy the full Helix offer. Your illico terminal, modem and Wi-Fi router are not compatible with Helix services.

No. As Helix equipment use IP technology, updates are frequent and make these devices scalable.

Shopping online, it’s worth it!

Fast and free delivery

Same prices as on the phone or in-store

At your convenience, 24/7

30-day satisfaction guarantee

Conditions*

Helix technology is available or exclusively available in some regions.

Helix Fi gateway 
The Helix Fi gateway can be purchased through a single payment of $288 or an instalment plan of $12/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36.

Wi-Fi pods 
Wi-Fi pods can be purchased through a single payment of $120 or an instalment plan of $5/month for 24 months. Taxes not included.

Helix TV terminal 
The Helix TV terminal can be purchased through a single payment of $192 or an instalment plan of $8/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36.

Helix voice remote 
An additional voice remote can be purchased through a single payment of $20. Taxes not included.