Compact design and state-of-the-art technology
Helix Fi Gateway
All-in-one modem and router, it connects all your household’s wireless devices to an ultrafast, high-performance, and most secure Wi-Fi signal.
Helix TV terminal
Simplified browsing for an easy access to all your features and content in an intuitive interface, plus 8 simultaneous recordings.
Helix voice remote
To quickly control your Helix TV terminal, search for content, and find information using voice recognition.
Wi-Fi pods
If needed, they help to extend and stabilize your Wi-Fi network’s coverage throughout your home, and even out onto the patio.
YOUR EQUIPMENT IS YOURS
You own your Helix equipment; you’re free to pay it in full or make equal interest-free payments.
A STREAMLINED AND DISCRETE DESIGN
The Helix family of smart devices offers a compact and minimalist design allows for each of them to be placed in the best possible spot.
ULTRAPOWERFUL WI-FI
Helix equipment is continuously optimized to give you a wealth of content with an ultra-fast, high-performance and secure Wi-Fi 6.
Play your content on any screen with the Helix TV app
Choose a Helix Internet and TV App plan to watch your favourite shows and movies on any screen without the need for a terminal. Even cast your content to your basement or cottage TV screen using Chromecast or AirPlay technology on your tablet or smartphone, or with Amazon Fire devices.
Discover Helix equipment
Mathieu Roy, technology presenter and popularizer, walks you through discovering Helix’s equipment, while explaining their technical components.
Frequently asked questions about Helix equipment
Each Helix Internet and Helix Internet TV App plan rate includes a Helix Fi gateway.
Each Helix Internet and TV plan rate includes a Helix Fi gateway and a Helix TV terminal with voice remote.
At the end of your 24-month agreement, you’ll be considered the owner of your equipment.
Yes. At the end of the 24-month agreement, you’ll own your equipment.
Each Helix plan includes the required Helix equipment, so all you have to do is choose the right plan for you.
If you already have Helix equipment and would like to replace it, go to My Account, in the Services and Equipment section.
You need a Helix Fi gateway, included with each Helix Internet plan. To extend your coverage, you can add Wi-Fi pods.
You need a Helix Fi terminal, included with each plan, and then you have two options to enjoy Helix TV:
- Choose a TV plan which includes a Helix TV terminal (with voice remote control) that will be connected to a TV (to connect other televisions, you must add one Helix TV terminal by TV)
- Choose a TV App plan without a terminal and stream Helix TV on your screens with Chromecast, AirPlay or Amazon Fire devices
You can change your equipment and Helix plan online. Sign in to My Account. In the Services and Equipment section, click on Change my services.
No. You must purchase the Helix Fi gateway and the Helix TV terminal with the voice remote to enjoy the full Helix offer. Your illico terminal, modem and Wi-Fi router are not compatible with Helix services.
No. As Helix equipment use IP technology, updates are frequent and make these devices scalable.
Conditions
Helix technology is available or exclusively available in some regions.
Helix Fi gateway
* This limited-time offer applies to new Helix customers who subscribe to Helix Internet. The offer consists of granting a discount of $288 on the purchase of an Helix Fi 2 gateway (the “Equipment”) applicable on the first invoice. The granting and maintenance of the discounts is conditional on maintaining the subscription to Helix Internet plan for 24 months. In the event of termination of the agreement before the end of 24 months, compensation corresponding to the monthly amount of the discount multiplied by the number of months remaining in the agreement, and including applicable taxes, must be paid. The client has 30 days after the activation of the subscription to end the contract, without penalty. The current monthly payment will be reimbursed, however the client will have to pay the amounts due for optional and one-off services.
Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. Installation fees of $99 extra, if required. Self-installation of the Equipment is offered free of charge to all customers who subscribe to Helix services (Internet and/or Television). Taxes extra. Certain conditions apply.
Helix TV terminal
*This limited-time offer applies to new Helix customers who subscribe to Helix Internet and TV. The offer consists of granting a discount of $288 on the purchase of an Helix Fi 2 gateway and a discount of $192 on the purchase of an Helix TV terminal (the “Equipment”) applicable on the first invoice. The granting and maintenance of the discounts is conditional on maintaining the subscription to Helix Internet and TV plan for 24 months. In the event of termination of the agreement before the end of 24 months, compensation corresponding to the monthly amount of the discount multiplied by the number of months remaining in the agreement, and including applicable taxes, must be paid. The client has 30 days after the activation of the subscription to end the contract, without penalty. The current monthly payment will be reimbursed, however the client will have to pay the amounts due for optional and one-off services.
Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. Installation fees of $99 extra, if required. Self-installation of the Equipment is offered free of charge to all customers who subscribe to Helix services (Internet and/or Television). Taxes extra. Certain conditions apply.
Helix remote
An additional voice remote can be purchased through a single payment of $20. Taxes not included.
Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of $120 or an instalment plan of $5/month for 24 months. Taxes not included.