Compact design and state-of-the-art technology
Helix Fi Gateway
All-in-one modem and router, it connects all your household’s wireless devices to an ultrafast, high-performance, and most secure Wi-Fi signal.
Helix TV terminal
Simplified browsing for an easy access to all your features and content in an intuitive interface, plus 8 simultaneous recordings.
Helix voice remote
To quickly control your Helix TV terminal, search for content, and find information using voice recognition.
Wi-Fi pods
If needed, they help to extend and stabilize your Wi-Fi network’s coverage throughout your home, and even out onto the patio.
EQUIPMENT INCLUDED
Your new subscription includes free rental of a Helix Fi gateway, a Helix TV terminal and a voice remote, with no commitment.
A STREAMLINED AND DISCRETE DESIGN
The Helix family of smart devices offers a compact and minimalist design allows for each of them to be placed in the best possible spot.
ULTRAPOWERFUL WI-FI
Helix equipment is continuously optimized to give you a wealth of content with an ultra-fast, high-performance and secure Wi-Fi 6.*
Play your content on any screen with the Helix TV app
Choose a Helix Internet and TV App plan to watch your favourite shows and movies on any screen without the need for a terminal. Even cast your content to your basement or cottage TV screen using Chromecast or AirPlay technology on your tablet or smartphone, or with Amazon Fire devices.
Discover Helix equipment
Mathieu Roy, technology presenter and popularizer, walks you through discovering Helix’s equipment, while explaining their technical components.
Frequently asked questions about Helix equipment
Each Helix plan includes free rental of the required Helix equipment, so all you have to do is choose the right plan for you.
You need a Helix Fi gateway, which is included as a free rental with each Helix Internet plan.
To extend your coverage, you can add Wi-Fi pods directly in the Services and Equipment section of My Account.
You need a Helix Fi terminal, which is included as a free rental with each plan, and then you have two options to enjoy Helix TV:
- Choose a TV plan which includes free rental of a Helix TV terminal with voice remote (to connect other televisions, you must add one Helix TV terminal by TV)
- Choose a TV App plan without a terminal and stream Helix TV on your screens with Chromecast, AirPlay or Amazon Fire devices
If you are already a Helix TV customer and would like to add another terminal to your plan, log in to My Account, go to the Services and Equipment section and rent an additional terminal, at a cost of $5/month.
You can also add Wi-Fi pods directly in the Services and Equipment section of My Account.
No. You must use the Helix Fi gateway and the Helix TV terminal with the voice remote to enjoy the full Helix offer. Your illico terminal, modem and Wi-Fi router are not compatible with Helix services.
You can subscribe to a Helix Internet plan starting at $50/month, and add a TV App plan starting at $10 more per month or a TV plan starting at $25 more per month.
Each Helix plan includes free rental of the required Helix equipment.
Conditions*
Helix technology is available or exclusively available in some regions.
Helix Fi gateway
The rental of the Helix Fi gateway is included for customers who subscribe and maintain their subscription to a Helix plan. Equipment rental is subject to availability and gateway models may vary.
Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of $120. Taxes not included.
Helix TV terminal
The rental of the Helix TV terminal is included for customers who subscribe and maintain their subscription to a Helix TV plan. Equipment rental is subject to availability and terminal models may vary.
Helix voice remote
An additional voice remote can be purchased through a single payment of $20. Taxes not included.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.