Internet support

Learn how to properly manage and use your Internet service. Learn more about how it works and check out our troubleshooting solutions.

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Troubleshooting

Internet FAQ

How do I manage my Internet usage?.

What if my Wi-Fi network isn’t working properly?.

How do I connect my devices to the Wi-Fi?.

How can I measure my Internet connection speed?.

How do I choose the right Internet speed for my needs?.

How do I set up my Helix Wi-Fi network?.

What’s the difference between POP and IMAP?.

Why don’t I have access to some NHL streaming sites?.

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